Enyi Ifeoma

Hi, I am Ifeoma Enyi, and welcome to my Profile. 🤝🏽 With over 3 years of experience, I am here to provide your business with the quality customer service support it deserves. 

I have worked with satisfied clients and I excel in exceptional communication, proactive problem-solving, personalized solutions, timely support, building long-term relationships, feedback utilization, product/service education, customer retention, positive resolution, and continuous improvement. 

As a dedicated Customer Success Specialist, my primary focus is ensuring the success and satisfaction of your clients. I will help you boost customer satisfaction while creating positive and lasting customer experiences. I aim to contribute to your business's growth and success. Whether you are trying to grow your business, or support your customers, I am here to help.

🔗 I am proficient with the following tools: Microsoft Office packages, Google Suite, Project Management tools (Asana, Trello, Clickup, Slack). Ticketing tools (Zendesk Freshdesk, and HubSpot). Instagram, LinkedIn, Facebook, Wix(Blog), Wevolver, Brevo(Email campaigns).

I am committed to learning and improvement, staying updated with industry trends and customer service best practices to enhance your performance. Kindly send me a direct message me for a professional, working time together.