Enya Longinos

Education Bachelor of Law UNID (Aguascalientes) General Law Practice Certification Virtual Staff LCC Enya Longinos L&D Manager | Virtual Assistant Contact --Mexico and Remote Dynamic Learning & Development (L&D) professional with expertise in bilingual legal consulting, content creation, and business management. Adept at tracking key performance indicators (KPIs), optimizing processes, and managing key accounts. Proficient in Microsoft Office Suite, Google Workspace, and Apple software. Strong leadership, teamwork, and Green Belt Six Sigma Allianz Leadership Passport Excel for Management TrainEx Training Program TSW &4MAT Learning Methologies Experience Virtual Assistant Legal Soft Learning and Development Vendor Manager - Managed vendor relationships to ensure high-quality learning and development (L&D) solutions. Oversaw contract negotiations, budgeting, and vendor performance evaluations to optimize training investments. Designed and implemented training programs tailored to business needs, improving employee performance. Training and Quality Global Manager Allianz, Mexico City - Established and monitored KPIs, quality benchmarks, and compliance standards to improve service delivery. Utilized LMS, CRM, and analytics tools to track training effectiveness and optimize processes. Conducted quality audits and performance assessments, driving continuous improvement initiatives. Training and Quality Senior Manager environments. Open to remote, travel, and relocation Qualfon, Mexico City Skills - Intake Specialist Medical Records Specialist Case Manager Assistant organizational skills with the ability to thrive in dynamic opportunities. 2024 Certifications DiDi, Mexico City About Me - - Project Manager (4 Months role) Designed and implemented learning & development (L&D) strategies, increasing employee performance and retention Led global training and quality assurance programs, ensuring standardization across multiple regions. Training Manager KPI Tracking & Performance Analysis Training Program Design & Implementation Legal Documentation & Case Management Teleperformance Chihuahua - Led a team of trainers and instructional designers, ensuring high-quality learning experiences. Collaborated with cross-functional teams, executives, and stakeholders to align training strategies with business goals Intake Analysis & Medical Records Processing Training Coordinator Microsoft Office Suite, Google Workspace & Teleperfromance Aguascalientes Apple Software Monitored and reported on training effectiveness, leveraging KPIs and feedback for continuous improvement. Team Building & Leadership Development Product Trainer Curriculum Development & E-Learning Teleperfromance Aguascalientes - - Conducted live and virtual training sessions, ensuring product knowledge alignment across teams