Enwongo Udofia

I am a dedicated customer support professional with over 3 years of experience in providing exceptional service across various channels including email, chat and phone. I excel at understanding customer's needs, resolving issues and ensuring complete satisfaction. My skills include active listening, clear communication, problem solving and a patient positive attitude. I'm proficient with Zendesk, Hubspot, Teamviewer, Freshdesk, Jira service management and Google Suite tools. I'm committed to providing timely and helpful support that builds customer loyalty and enhances brand reputation.