ENWONGO CAMILLUS
Executive Virtual Assistant & Business Operations Specialist
PROFESSIONAL SUMMARY
Strategic Executive Virtual Assistant and former Business Development Manager with
5+ years of experience driving revenue and optimizing operations. Leverages a unique,
growth-focused mindset to provide high-level business support, CRM management, and
project coordination. Proven ability to systematize chaos, free up executive time, and
enhance customer experience. Proficient in the full remote toolkit (Google Workspace,
Asana, Freshdesk, HubSpot) and adept at managing both internal workflows and
client-facing communications.
PROFESSIONAL EXPERIENCE
Business Development Manager | Cedarmurf Integrated Services Limited, Uyo, Nigeria
November 2019 – December 2024
Transitioned core BDM skills into a foundation for executive-level virtual support and
business operations.
● Drove Revenue Growth & Client Relations: Fostered client relationships and
identified new opportunities, contributing to a >50% increase in revenue. Skills
directly transferable to managing key client accounts and CRM systems.
● Executive-Level Communication & Scheduling: Responded to high-volume client
inquiries, provided initial consultations, and managed complex
scheduling—directly mirroring executive inbox and calendar management.
● Data & Process Management: Built and maintained a meticulous client database,
ensuring 100% accuracy. Streamlined internal support and scheduling processes,
showcasing ability to design and implement efficient operational workflows.
● Problem-Solving & Client Retention: Resolved client issues promptly, enhancing
satisfaction and retention—a core skill for customer success support and
protecting business relationships.
Volunteer Educator | National Peer Group Programme on Financial Inclusion
August 2018 – July 2019
● Training & Documentation: Designed and delivered clear, engaging workshops,
demonstrating skill in distilling complex information—key for creating process
documentation and training materials.
● Needs Analysis & Strategy: Tailored programs through audience analysis and
refined strategies based on feedback, highlighting analytical and adaptive skills
vital for optimizing business support processes.
Administrative Secretary | Excellent Talents Academy, Uyo, Nigeria
September 2017 – July 2018
● Confidential Operations: Handled sensitive student and staff information with
discretion, ensuring data privacy and integrity.
● System & Records Management: Maintained accurate student information
systems, attendance records, and financial databases, demonstrating meticulous
organizational skills.
● Front-Line Communication: Served as the first point of contact, professionally
managing visitors, calls, emails, and correspondence.
EDUCATION
B.Sc. in Agricultural Economics and Extension
University of Uyo, Uyo, Nigeria | *2012 – 2018*
Relevant Modules: Agricultural Marketing & Consumer Behaviour, Communication,
Community Development
In-Demand IT Skills Training | Digital Witch | 2025
SKILLS & TECHNOLOGIES
● Business Support: Executive Assistance | Calendar & Email Management | Client
Relationship Management
● CRM & Customer Support: Freshdesk | HubSpot | Zendesk | Intercom | Ticket
Management | Customer Onboarding
● Project & Productivity: Google Workspace | Microsoft Office | Asana | Trello |
ClickUp | Monday.com | Slack| Zoom | Calendly
● Core Competencies: Strategic Communication | Process Optimization |
Problem-Solving | Discretion & Confidentiality | Time Management | Growth
Mindset
PROJECT
Freshdesk Customer Support System Case Study
Built a complete, scalable customer support system from scratch for a mock
e-commerce brand.
Deliverables: Ticket categorization, SLA policies, automation rules, canned responses,
and an analytics dashboard.
(Portfolio available upon request)
