Enver Kerceli

Enver Kerceli Summary Proactive and detail-oriented operations leader with 20+ years of international experience managing HR, administration, finance, and grant operations. Known for driving efficiency, leading cross-functional teams, and implementing digital solutions in dynamic, fast-paced environments. Tech-comfortable, self-starter, and adaptable — with a proven ability to manage multiple responsibilities remotely and support executive leadership across borders. Recently engaged in AI-supported research and digital proposal development, with strong expertise in remote collaboration and scalable systems. Key Skills • Office & Operations Management • HR & Recruitment Coordination • Contract Management & Compliance • Strategic Planning & Project design • Digital Communication & Social Media Tools • AI Tools & Automation Research • Proposal Development (Canva, EU, WB, Erasmus+) • Project Budgeting & Reporting • Cloud Tools (Office 365, SharePoint, Google Drive) • Freelance, Remote & Startup Culture Adaptability Experience: Finance and Operations Manager - IREX - Aug 2022 - Aug 2023 • Led a team of four operational staff, fostering their professional growth and enhancing their capacity. • Updated and maintained the Operations, HR and Grants administration manual, ensuring alignment with organizational goals and best practices. • Oversaw all operational aspects of the program, including recruitment, financial management, contracts administration, procurement, compliance, and logistics, ensuring adherence to established procedures and policies. • Led the recruitment process for 8 staff members and numerous consultants, including sourcing, screening, interviewing, and onboarding. • Managed program budget, expenditures and provide regular financial reports to IREX to ensure accurate spending as well as monthly forecasts. • Developed and executed HR strategies and initiatives aligned with the overall project strategy. Finance and Operations Manager/DCOP - DT Global - Aug 2017 - Jul 2022 • Managed administrative, human resources, and subcontract activities, ensuring seamless operations and compliance with organizational procedures. • Supervised project office activities and operational procedures, ensuring efficient workflow • Developed a competitive recruitment environment compatible with company HR policies and U.S. government. • Managed and supervise team of local and international staff and consultants; setting timelines and goals for development and implementation. • Prepared and managed the recruitment process, including opening the requisition, screening the applicants, interviewing the candidates, selecting the best, and making the offer. • Ensured financial and operations control systems comply with USAID regulations and DT GLOBAL procedures and the Field Office Approval Matrix (FOAM). Finance and Admin Specialist/Deputy Director - The World Bank - Feb 2012 - Dec 2016 • Oversaw technical implementation for project activities, ensuring alignment with project objectives and integration of all component activities. • Assisted with the development of strategies for ensuring all component activities are integrated. • Assisted in the elaboration of the Project plans and activities. • Revised proposed financial arrangements in all bidding documents and contracts prior to their submission for the approval of the World Bank and other institutions. • Prepared regular financial reports required by the World Bank and other project related institutions including the quarterly financial monitoring reports. • Submitted financing plans and proposed changes in project budget to the World Bank for approval. • Prepared the Grants Management Manual and ensures compliance of grants with WB and local requirements. • Processed and maintained of all financial records of the Project. • Managed the administration of human resources, including maintaining personnel files, assisting with recruitments and orientation procedures. Program Administrator/DCOP – Checchi and Company Consulting, Inc. - Apr 2011 - Jul 2011 • Provided leadership and management oversight of field operations, ensuring efficient and effective implementation of program activities. • Managed overall administrative and operational aspects of the project, including leadership, and supervision, local consultants, administrative and finance staff. • Oversaw bank accounts, funds transfers and payment to local vendors, contractors, and national staff, ensuring compliance with financial regulations and procedures. • Oversaw the production of monthly financial reports and special management reports. • Ensured that recruiting processes are consistent and streamlined. Conducted interviews and assessments to evaluate candidates' qualifications, skills, and fit with the organization. • Established and managed a comprehensive hiring process and training program and the orientation and onboarding process for new hires to educate employees regarding staff policies and procedures. Operations Manager FHI 360 - Nov 2008 - Apr 2011 • Provided comprehensive HR, administrative, financial, procurement and logistical support, to ensure smooth project operations. • Managed and maintained grants, procurement, personnel and recruitment files and procedures; • Supervised and advised finance and admin staff, delegating duties to ensure efficient workflow and optimal utilization of resources. • Managed the grant systems, preparing POs for vendors signing, preparing GOGMs and signing after deliveries to recipients, monitoring grantees. • Conducted interviews and assessments to evaluate candidates' qualifications, skills, and fit with the organization. • Maintained recruitment records and documentation in compliance with organizational policies and regulations. Office Coordinator –IREX - Jun 2005 - Jun 2008 • Actively participated on organizational and Strategic Planning, Development of new HR policies and procedures. • Supervised logistics and controlled office expenditure within agreed budgets, ensuring cost-effectiveness and efficient resource allocation. • Coordinated the grant application process for civil society organizations, ensuring adherence to grant guidelines and requirements. • Reviewed grant proposals submitted by civil society organizations, assessing their alignment with project objectives and funding priorities. • Negotiated and monitored office-wide service agreements for equipment, supplies, printing services and office equipment maintenance; processes bills and invoices for payment; • Managed the recruitment process, including developing job descriptions, preparing advertisements, checking application forms, shortlisting, interviewing and selecting candidates Program Officer – UMCOR - Nov 2004 - May 2005 • Coordinated activities with other actors in the returning process (including international implementers, UN authorities, local civil authorities, partner organizations). • Ensured program activities are geared to support project guidelines, objectives and goals. Assisted to analyze program data and make suggestions for ongoing improvements/changes as appropriate. • Participated in program management decision-making and backstop the Kosovo Team Leader. Worked closely with designated municipal authorities to identify potential grant beneficiaries. • Participated in Grants Analyzing and Evaluating process and decision-making of the delivering of grants against budget and recipient (returnee) requirements. Project Regional Administrator - DFID- Nov 2002 - Dec 2003 • Managed the training administration of 30 municipalities and 10 ministries • Performed as a Staff Officer to the visiting International Consultant Personnel Trainers • Worked closely, increasingly in a consultancy role, assisting municipal HR Departments and ministries as well, through workplace coaching, and seminars in improving capacity building of institutions and establishing new Kosovo Civil Service Personnel Management Policies. • Training on Develop Human Resources goals and objectives • Coordinated training sessions on implementation of new Administrative Instructions issued by the Ministry of Public Services. • Obtained expertise and skills on Personnel Management Policies and Procedures, and delivered instructions in absence of International Consultants to Municipal HR’s Department staff. Program Manager - International Rescue Committee - Nov 2000 - Dec 2002 • Led project teams in planning, implementing, and monitoring ongoing projects and grants, and monitoring and evaluating grants and projects. • Participated in strategic planning for grant allocation, contributing to the decision-making process and providing training to assist in the development of grant recipients. • Identified and analyzed potential grant recipients, evaluating grants against budget limits. • Supervised, organized, assigned, and directed the work performed by staff, ensuring timely and accurate completion of tasks while motivating them to meet deadlines. • Participated in decision-making process, contributing insights and recommendations, and monitored and evaluated grantees to ensure project success. • Managed the procurement process, including bid documents, tender advertising, vendor notifications, and public openings associated with formal tender procedures, ensuring transparency and fairness. Program Officer - Community Information Center-UNHCR Funded – Aug 1999 – Oct 2000 • Conducted assessments to identify the needs of internally displaced persons (IDPs) within the community. • Developed essential information resources tailored to the needs of refugees / IDPs. • Implemented and sustained operations of an Information Centre to disseminate vital information. • Coordinated the Host Family Program for refugees affected by the conflict, facilitating temporary shelter arrangements. • Conducted regular evaluations and assessments to measure the effectiveness of support programs. • Provided counseling and support services to individuals and families affected by displacement, addressing psychosocial needs. • Liaised with local authorities and humanitarian agencies to ensure coordination and alignment of efforts in addressing displacement issues. • Managed logistical aspects of outreach activities, including resource allocation and scheduling of events. • Prepared and delivered reports to stakeholders, summarizing program activities, achievements, and challenges. Consultancy / Research expertise: Strategic Irrigation and Water Management Consultant - IRIS Project – World Bank – January 2025 – June 2025. • Lead the development and preparation of project proposals and concept documents aligned with the Ministry of Agriculture’s irrigation strategy and sectoral priorities to facilitate donor engagement and secure funding opportunities. • Provide expert technical advice on programming Irrigation Measures under the Agriculture and Rural Development Program, including SWOT analysis, strategy formulation, measures identification, financial planning, and drafting of consultation and implementation chapters. Consultant to support Preparation of the Irrigation Measures and Strategic Annual Programming - IRIS Project – World Bank – June 2024 – December 2024. • Delivered technical advisory services during the programming of Irrigation Measures under the Agriculture and Rural Development Program, including comprehensive SWOT analysis, strategy development, identification of irrigation measures, financial planning, and drafting relevant consultation. • Conducted targeted research studies and field assessments to gather data on irrigation infrastructure performance, water usage efficiency, and stakeholder needs to support programming decisions. Expert – Support Service for Access to Public Funds from EU Programs - Edutask | Aug 2023 – May 2024 • Provided expert advisory services in the preparation of budgets, financial proposals, and supporting documentation for EU-funded program applications. • Conducted research and analysis of EU funding opportunities, program priorities, and eligibility criteria to inform clients’ application strategies. • Monitored and analyzed updates to EU funding policies, guidelines, and procedures, delivering regular briefings and tailored training sessions to clients. • Reviewed and assessed financial and technical documents for accuracy, compliance, and alignment with specific EU program requirements. Project Proposal Consultant – ERASMUS+ Capacity Building | Riinvest Institute (Kosovo & Albania) Jan 2020 – Feb 2020 • Developed architectural technology-based studies and project proposals for ERASMUS+ capacity building initiatives. • Designed youth empowerment projects focusing on education, entrepreneurship, and economic development, incorporating needs assessments, labor market analysis, and youth skills gap research. Consultant – Youth Empowerment & Socio-Economic Development Projects | Kosovo • Drafted project proposals promoting natural and cultural diversity for sustainable development. • Integrated socio-economic baseline studies, stakeholder consultations, and environmental and cultural heritage research into data-driven, community-centered initiatives. Lead Consultant – MCYS Kosovo Youth Empowerment Project (World Bank-Funded) • Led concept preparation and design for a 5-year, $8–10 million youth empowerment project. • Ensured alignment with strategic development goals and donor priorities. Project Proposal Consultant – Cultural Tourism & Heritage Project | MCYS / EC IPA CBC • Developed and designed cultural tourism and heritage projects under European Commission IPA Cross-border Cooperation funds. Project Design Consultant – Kosovo Youth Development Project (Phase II) • Prepared the second-phase project proposal for a $2 million World Bank-funded youth development initiative implemented by MCYS Kosovo. Project Proposal Consultant – Cross-Border Cooperation Program | IPA II (Montenegro–Kosovo) • Developed the concept and project design for IPA II Cross-Border Cooperation Program-. Education: • MBA Candidate Leadership and Sustainability in Business, Robert Kennedy College, Zurich Switzerland • Bachelor’s Degree Management and Informatics University Fama, Prishtina, Kosova, 2005 – 2008