S e nior S o lu tion A r chite ct
June to Dec 2019
Di rector del M odelo
Urbano d e las
Telecomunicaciones
Jobs
Agencia Digital de Innovación Pública / México.
Design, ruling, consulting of telecommuting projects
as Metropolitan Cloud Network, and almost
technology implementation for all the dependencies,
agencies and secretaries of the Mexican City
government to transform Mexico City to Smart City.
Enrique Emiliano Muñoz Cruz
Eng. Electrónic and Comunication
Diciembre 2018– May 2019
Speciality in Acustic and Telecom
Solution Architect
IPN. ESIME Zacatenco, México
Entrepreneur highly motivated, proactive and
high performance in problem solving under
stress situations with Solid experience in
systems integration, project management,
July → October 2018
Solution Architect
project follow-up, negotiation, sales support
and services delivery centers routines in
IT/Telecommunication/Multimedia
Feb → May 2018
domain.
Consultative skill providing strategic support
to the organization management team based
on eTOM and ITIL experience in
telecommunication
industry
complex
in
solutions
Head of
Implemetation
delivering
LATAM
.participated in IT transformation projects
Spanish: Native
English: Advanced
Russian: Basic
www.linkedin.com/in/enriquemunoz
--
-
Sept → December 2017
Solutions Architect
Oct 2016→ Aug 2017
Implementation
Manager
BSS Solutions
B1/B2 USA
Permanent Visa Chile
Business Visa Russia
Mexican Citizen
IEEE Telecom Chapter
Internet of Things Consortium
Augmented Reality Org.
Inter Nations Org.
Available to business travel or
change residence
Requirements survey to design, QA and integration, HLD
and LLD Documents, to BSS and OCS Project to TeMM,
Mexico, Claro Ecuador Internet design in packet core,
SaaS & PaaS to apply RPA process into the billing, rating,
charging and CRM solutions. Manage Solution Archi te ct
and coordinate testers team,
Participation in Demos of 5G + IoT +MR to BSS
monetization
TSSI Global Consulting Solutions : Huawei Cuba
Requirements survey to design and review the SOW, HLD
and LLD Documents, to BSS Project to ETECSA include
Internet design in packet core., Manage 13 Solution
Architect
Andacom S.A. de CV:– México
Project to National Electoral Institute
Developing comprehensive launch project plans and delivering
on launch contributions as integration of the internal cloud
network solution to the Mexican elections servers, Managing
key internal and external partnerships; Lead workforce
planning and organizational development The coordination,
development, QA Test and distribution of program
documentation to INE equipment’s renew.
region.
leading a multicultural team .
Huawei México, Ecuador
Start-up Kormyr Tech – Moscow, Russia
Design and developer the interfaces to make the integration of
the core data & billing system into the telecom network a
project with Mixed Reality and IoT technologies to startup
company.
OFG / Ericsson– Sto. Domingo, Dominican Rep.
Manages a international team of 15 Solutions Architects &
Integration engineers of 5 countries to install, integration, QA
ATPs and go a live of BSS solution to a new LTE network to
Viva Customer, integration and test of robotic process
application to billing and charging services to TV, internet and
mobile. Help to customer, assisting, running ATPs, design
O&M rules and coaching, to the Business Cloud Configuration
of the BSS nodes CRM as CRS Ericsson, SDP, CCN,
AIR/VS ECMS , PCRF, GGSN
March → Aug 2016
Solutions Architect
2° Line Support
Sales Support
OSS/BSS Solutions
C onnect 44 / Ericsson C hile - Santiago de C hile
Design the HLD s into the Full Stack solution (CBiO) of BSS
system Packet Core (ECM, CCN, SDP, AIR/AF, VS)
simultaneously to Entel Perú & Entel Chile: to design HLD´s
and Workshops with the customer to sign the HLD´s to
follow business: Postpaid Mobile, LDI Services, Internet,
Fixed telephony, TV and TV on demand, VAS Cloud
Services, on B2B, B2C with the TI Solutions as M2M & IoT.
Jan 2008 → July 2015
C onnect 44 working t o Ericsson Chile , Argentina, P eru, Uruguay,
C olombia
–
As BSS Solution Architect to costumers as Claro Chile, Claro Argentina & Claro Uruguay
made design, integration and QA Test to Cycle to IVRs , PCRF M2M, VAS. LDI services
and another’s 3GPP, VPNs, ones of the best succeed was configure the first Video Call on
Chile, worked to Design the RPA process to do free access and rating to Social Networks and
white pages, the first that integrate the LTE Network with the Prepaid system, As Support
avoid lost over 1 million dollars on profit detecting and fix fraud events and bad business
rules; couching a team with ITIL
Participate in the design of the architecture base on Linux and Ericsson to implement the
first Cloud Solutions to VAS (Value Add Services) services to mobile network, at 2010, and
apply from Mexico in Chile, Argentina, Colombia and Peru.
As Sales Support help to sale CRM, DWS, Convergent charging with value around 3 million
dollars.
Solutions Architect
1° & 2° Line
Support
Sales Support
Project Manager
OSS/BSS Solutions
Nov 1999 → Dec.2007
Ericsson México – México City, México
First & Second line support 24x7 to HLR and prepaid Jambala Nodes, AAA, VPN, IMS. Billing systems, ATPs,
Integration Eng.
1° & 2° Line
Support
Sales Support
Outage Manager
Team Leader
BSS Solutions
Upgrades, migrations., Support to the the first HLR Cloud in Mexico to Pegaso before buy Telefonica Movistar.
Integration Eng, doing installation and aQA cceptance test.. Technical support to sales to America and Integrate
interactive project to Marketing . Móvil , Telmex and Telefonica.
Team Leader of 8 Support Engineers, meeting with customer to make root case analyze and follow SLA tickets and
KPIs,
As Outage Manager help to solve emergency problems with network affectation, recover in less the service in less t
han 1 hour, making the interface between the Customer, 2nd and 3rd line support, with the “follow the sun process
ith 3 countries when was necessary,
As Sales support help to the sales team and Key account Manager to sale Mobile VPN, and AAA to Telefonica and win
the challenge between 5 companies for the IMS to TELMEX,
Competence
M ultimedia
Audio &Video
Edition
Unity 3D, Unreal
Engine, Vuforia,
ARkit
Voice Recognize, VJ,
Acoustic Design,
Arduinos, IoT,
Kinect, Sensors
M a nagement
ITIL,PMI,,SCRUM,
SIX SIGMA.
Microsoft tools,
SAP, HLD´s,
LLD´s, ATPs
Business Analyze,
Customer Service
Protocols
V oLTE
OSI,TCP/IP
Radius
SIP, CIP,
Diameter, Camel
SS7 , ISUP, ANSI
OSPF,
SOAP, REST,
MQTT, CoAP
Tecktronix Protocol
Analyzer K1205
Operative System and
O SS/BSS
Programing Language’s,
Data Bases
(Design, Integration &
Troubleshooting)
MySQL, SQL, LDAP,
Oracle, Corba,
Bash, C++, Java,
Json, Scale,Android,
Linux (Free BSD, Red Had,
Ubuntu), Unix, (Solaris,
HPUX) Microsoft
Windows,
Scale PLC
Amazon Web Services, Azure
Cisco and Extream
Routers & Switchs
HLR Cloud/HSS over TSP,
DNS
OCS/PSL/CCN/:
AAA, VPN, M-VPN, M2M,
OSS, ECM PCRF ,GGSN
PCEF
SDP, AIR; VS, AF, PSL,
CRM, Huawei & Ericsson,
CCN, Minsat/ECMS, EMA,
CRS, DWS, MSC,VLR,
IMS, STPs, IMS,IPTV, VAS,
IN, IVRs. PCRF
Another Jobs & Volunteer Experience
Using my free time to make entrepreneurial activities
Oct 2013 → Dec 2016
Account Manager
Developer
Sept 2012→ Current
Executive Producer
Multimedia Editor
Macrobio – Santiago de Chile, Chile
Multimedia, Virtual & Augmented Reality Projects
Design and Integrate interactive project to Marketing BTLs, Education and gaming using sensors, kinects, Virtual &
Augmented Reality, holograms to create interactive experiences to companies as Disney, Reebok,
https://vimeo.com/-
Cine Ultra, Avant Visual – Santiago de Chile, Chile
Audio Visual Projects
Freelance to make Documental Video in Chile as Producer get the locations logistic, auspicious, management of actors,
Screenwriters, Cameramen, Sounds,
DVD Un Canto para no Olvidar on live record at 2012 https://www.youtube.com/watch?v=mtg9IcShGhY
Memento, Canal 13C Historical Museums of Chile
http://www.13.cl/c/programas/memento
“Migrantes, mi cultura en tu País” Migrants show how live the own culture in Chile to be on live on March
2018 CNN Chile
https://vimeo.com/-
Cultural & Academical Projects
Feb 1994→ Sept 2017
Ac ademic and Cultural, México, Chile, Argentina, Germany, R ussia
Cultural Promotor
Organize as student Academics Events and founding Students Chapters of associations as IEEE, ISA, ICS, AWE
Germany 2017 & Cultural Events to represent the Mexican Culture on Chile, as President of Mexican on Chile, events
since 20 to 5000 people as conference, International Festivals, Concerts, Independence Mexican Day on Chile. Work
Voluntary
together the Mexican Embassy in each country.
2019 Chile independence Day on Mexico organization,
