Enrico Maria Ereneta
$6/hr
Call Center Supervisor for a Technical Account
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 36 years old
- Location:
- Caloocan City, Metro Manila, Philippines
- Experience:
- 10 years
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About
I have also been assigned as over- all cluster POC which handle and deliver managerial task upon the endorsement from a manager. Manage team’s daily goals. Provides coaching, counseling, and motivation to ensure daily targets are met. Handles quality Audit and conduct deep diving analysis per metric. Responsible for achieving a balance score card to ensure that metric and time lines are met accordingly.
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