I bring a broad range of skills that make me highly effective in customer services and improving operations. As a customer representative, I developed the ability to spot trends and deliver actionable insights in strategic decision-making.
Building on that, my experience as a customer representative has allowed me to take on leadership responsibilities, managed operations, optimized resources and guided teams to meet ambitious objectives. This role also strengthened my ability to plan strategically and resolve issues by ensuring goals are met.
In my role as a customer representative I fine-tuned my organizational skills, managing schedules, correspondence, and documentation to ensure smooth day-to-day operations. My attention to details and ability to streamline processes and add measurable value to the teams I supported.