Enoch Tetteh Sackey

ENOCH TETTEH SACKEY PROFESSIONAL SUMMARY Results-driven Virtual Assistant & Operations Support Professional with over 5 years of experience supporting business operations across HR, sales coordination, client communication, reporting, and process optimization. Highly skilled in managing client inquiries, coordinating cross-functional teams, handling sensitive financial and operational data, and delivering accurate reports for management decision-making. Adept at remote work, time-zone collaboration, and providing end-to-end administrative and sales support within fast-paced, compliance-driven environments. CORE COMPETENCIES • • • • • • • • • • Virtual & Executive Administrative Support Sales Support & Client Consultation Customer Inquiry & Relationship Management Logistics & Operations Coordination Order Processing & Documentation Payment Tracking & Reconciliation Support Reporting & Data Analysis (Weekly/Monthly) Remote Communication & CRM Support Process Optimization & Compliance Microsoft Office & Google Workspace PROFESSIONAL EXPERIENCE Executive Virtual Assistant / Operations Support (Remote) Independent Contract | Remote January 2023 – Present • Provide end-to-end virtual administrative and operations support to business owners and managers, ensuring smooth day-to-day workflows in a remote environment. • Serve as the first point of contact for client inquiries, responding promptly to requests related to pricing, service details, timelines, and documentation. • Support sales processes by coordinating client communications, preparing quotations, tracking orders, and following up on service delivery milestones. • Assist with payment tracking and reconciliation by maintaining accurate transaction records and supporting finance teams with reporting. • Coordinate internal handovers between sales, operations, and logistics teams to ensure timely execution of client orders. • Prepare weekly performance summaries covering sales activities, operational updates, and outstanding actions for management review. • Utilize digital tools (email, spreadsheets, virtual meeting platforms) to maintain high service standards across different time zones. HR Manager (Part-Time) Mordenjobs Consult – Accra, Ghana September 2025 – Present • Provide outsourced administrative and operational support to multiple clients, including documentation, reporting, and workflow coordination. • Support recruitment, onboarding, and internal reporting processes while ensuring compliance and data accuracy. • Prepare structured reports and summaries to support management decisionmaking. Senior HR Executive Melcom Group of Companies Ltd – Accra, Ghana July 2024 – Present • Supervise cross-functional teams and coordinate operational deliverables across departments. • Manage sensitive employee and payroll-related data with a high level of confidentiality and accuracy. • Oversee reporting systems and streamline processes to improve turnaround time and operational efficiency. • Act as a liaison between management and operational teams to ensure alignment on timelines and expectations. Senior HR Officer Melcom Group of Companies Ltd – Accra, Ghana October 2020 – July 2024 • Managed end-to-end administrative processes including records management, reporting, and compliance documentation. • Played a key role in payroll preparation, reconciliation, and data validation. • Prepared periodic operational and performance reports for internal stakeholders. • Coordinated training programs and administrative logistics across departments. Human Resource Administrator (National Service) Manya Krobo Municipal Assembly – Ghana September 2019 – November 2020 • Provided administrative and operational support to the Municipal HR Director. • Assisted with documentation, scheduling, data entry, and preparation of management reports. • Supported recruitment coordination and employee orientation processes. EDUCATION Bachelor of Science in Business Administration (Human Resource Management) University of Education, Winneba August 2015 – June 2019 PROFESSIONAL DEVELOPMENT • • Digital HR Transformation & Onboarding System Design – 2024 Currency Management Training – Bank of Ghana (Certified) • • Contemporary Issues in HRM – UEW Business School Technology & Business Conference – BASA, UEW TECHNICAL SKILLS • • • • • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Google Workspace (Docs, Sheets, Forms) Data Entry & Reporting Tools Virtual Communication Tools (Zoom, Microsoft Teams, Slack) HRIS & ERP Systems AVAILABILITY • • Fully Remote | Flexible with U.S. time zones Available for Full-Time Engagement REFERENCES Available upon request