Results-driven and highly adaptable professional with over 8 years of cross-functional experience spanning sales, technical support, technical advising, and web development. I bring a unique combination of technical expertise and people-centric skills, enabling me to bridge the gap between complex systems and customer satisfaction.
With a proven 2-year track record in sales, I understand the nuances of client engagement and driving revenue growth. I spent 3 years in technical support, providing top-tier resolutions and building trust through efficient problem-solving. As a technical advisor for 2 years, I’ve offered strategic insights and personalized guidance that empowered users and stakeholders alike. More recently, I’ve expanded into web development, blending technical creativity with functionality to deliver digital experiences that work seamlessly.
A recognized expert in soft skills, customer service, and communication, I bring clarity, empathy, and professionalism to every interaction. I thrive in remote environments, embrace challenges as growth opportunities, and consistently aim to exceed expectations—whether working solo or across teams.