Eniola Ilesanmi

ILESANMI ENIOLA Nigeria | Baruwa Ipaja, Lagos | --| LinkedIn: www.linkedin.com/in/ilesanmi-eniola- SUMMARY ●​ Proactive Executive Virtual Assistant skilled in administrative support, executive coordination, and confidential task management. ●​ Adept at leveraging tools like Google Workspace, Trello, Notion, and Slack to streamline operations and enhance productivity. ●​ Strong problem-solving, multitasking, and organizational skills to optimize workflow efficiency in fast-paced environments. EDUCATION Redeemer’s College of Technology and Management – Ogun state, Nigeria​ National Diploma in Business Administration. 2021 – 2023 WORK EXPERIENCE Customer Service​ 2020 - 2021 DMW Media Concept – Lagos, Nigeria​ ●​ Assisted customers with inquiries, complaints, and product recommendations using product knowledge and service expertise. ●​ Handled customer communication across phone, email, and social media with consistent professionalism. ●​ Maintained accurate logs of customer complaints and ensured timely resolution. ●​ Adhered to company policies to ensure high service standards. Administrative Virtual Assistant ​ 2022 - 2024 Jlandtech innovation Solution Ltd – Lagos, Nigeria​ ●​ Provided high-level administrative support to executives, managing schedules, emails, and task prioritization. ●​ Coordinated executive meetings, prepared reports, and handled sensitive information with discretion. ●​ Assisted in project documentation, including proposals, contracts, and reports, ensuring accuracy and compliance. ●​ Conducted research and implemented solutions to enhance service delivery and business operations. ●​ Streamlined workflows using project management tools such as Asana, improving team collaboration and efficiency. VOLUNTEER ACTIVITIES Volunteer, Lagos Food Bank ​ Non-Governmental Organization (NGO) that fights against Malnutrition. 2024 - Present SKILLS Content Creation Project Coordination ​ Professional Editing INTERESTS Writing and Blog ​ Content Marketing ​ Photography ​ English - Expert ​ ​ French - Beginner LANGUAGES Yoruba - Native