Eneje Thelma Chidera

THELMA CHIDERA ENEJE DATA ENTRY SPECIALIST | VIRTUAL ASSISTANT ENUGU, NIGERIA. PROFESSIONAL SUMMARY Excellent and detail-oriented data entry specialist with over 4 years experience in providing accurate, timely and error-free data entry services to clients across various fields. Efficient data entry specialist skilled in accurately handling high volume of data, automating processes, smoothly deploying retail software to track sales and inventory and maintaining data confidentiality. Skilled in using tools like Google sheets, Microsoft excel, Google form, to ensure smooth data operations. Dedicated to helping businesses stay organized and make informed decisions. PROFESSIONAL EXPERIENCE SUCCESS ENTERPRISE, ENUGU, NIGERIA  DATA ENTRY SPECIALIST   (REMOTE) AUGUST 2024 - JUNE 2025 KEY RESPONSIBILITIES: • Deployed a retail software for the business to manage their inventory and track sales, resulting in increased profit margins and improved customer service as they now know when items are due to be restocked, avoiding overstocking. • Handled and resolved customer and supplier database issues using a simple Google sheet, leading to more return sales from customers, better negotiations from suppliers and more bulk sales from wholesalers as well. • Provided accurate report that improved client’s visibility into their finances, sales and daily operations, thereby positioning the business  better for more growth TEE_KREATIONS LUXURY BRIDALS, ENUGU, NIGERIA.  DATA ENTRY SPECIALIST/VIRTUAL ASSISTANT (REMOTE) JANUARY 2022 - AUGUST 2024 • Designed a user-friendly data tracking template using a spreadsheet to track daily sales, expenses and automated the balance column to update in real time as new data are entered, leading to proper understanding of actual earnings and better financial decisions. • Scheduled and managed bridal fitting appointments efficiently, ensuring a smooth client experience and reducing missed or double bookings by over 80%, leading to improved customer satisfaction and better time management for the staff. • Managed and updated the business accounts across multiple platforms including Instagram, WhatsApp Business, Facebook, TikTok resulting in a 65% increase in customer engagement and a significant boost in inquiries and sales. • Assisted with responding to customer inquiries, follow-ups, and order tracking, which improved response time and built stronger client relationships. • Built and managed client database using Microsoft Excel, enabling easy and quick access to client data. CORE SKILL COMPETENCE • Accurate and Efficient Data Entry • Google Sheets and Microsoft Excel • Virtual Assistance and Administrative Support • CRM Data management • Time Management  • Confidentiality and Data Integrity • Inventory Management and RecordKeeping • Excellent Communication Skills • Document Conversion (PDF to Words/Excel) EDUCATION FEDERAL SCHOOL OF DENTAL TECHNOLOGY AND THERAPY, ENUGU, NIGERIA. (BSc) Bachelor of Technology in Dental Technology | 2016 ADDITIONAL INFORMATION • Training: Customer Success and Troubleshooting. AVAILABILITY • Open to short-term and long-term contracts. • Timezone flexibility. • 100% remote and ready to start immediately.