Enakpoya Princess

PRINCESS OGHENESUVWE ENAKPOYA-- Professional Experience Experienced Executive Virtual Assistant with 5+ years managing complex schedules, project coordination, and client relations for C-suite executives and scaling entrepreneurs. Proven ability to streamline operations and increase productivity, with clients consistently saving 15-20 hours weekly. Specializes in proactive support, executive communications, and creating efficient systems that prevent issues before they occur. Expert at anticipating needs and delivering seamless administrative excellence that enables executives to focus on strategic priorities. Work Experience Executive Virtual Assistant The REI House BuyersRemote, January 2024 to May 2025 • Managed high-volume email inbox processing 50+ client inquiries daily with 2-hour response time • Scheduled and coordinated appointments for multiple stakeholders across 3 time zones • Maintained CRM database accuracy with 99% data integrity through systematic updates and lead tracking • Delivered customer service support via phone and live chat maintaining 95% satisfaction rating • Generated qualified leads through strategic research resulting in 200+ new contacts monthly for sales team • Produced professional documents, contracts, and presentations using Microsoft Office Suite, DocHub, DocuSign and Dotloop • Coordinated executive travel arrangements and managed expense reporting with budget tracking Executive Virtual Assistant Golden Ventures-Remote, June 2021 to April 2023 • Managed complex executive calendars for C-suite leadership across multiple time zones with zero scheduling conflicts • Streamlined email management system filtering and prioritizing 100+ daily communications • Organized corporate events for 50+ attendees managing vendor negotiations and logistics coordination • Created executive reports, presentations, and business documentation using advanced Microsoft Office skills • Coordinated international travel arrangements with detailed itinerary management • Provided comprehensive administrative support optimizing daily operations and executive productivity Administrative Assistant Nigerian Airforce HospitalEnugu January 2020 to May 2021 • Managed appointment scheduling system coordinating 30+ daily patient appointments with medical staff • Maintained confidential patient records ensuring accurate data entry • Delivered exceptional customer service support managing patient inquiries via phone and inperson interactions • Organized and maintained secure filing systems for confidential medical documentation • Coordinated staff meetings and prepared comprehensive meeting materials and agendas • Supported hospital administrative operations with multi-tasking capabilities and attention to detail Education High school diploma or GED Our Lady of Nigeria-Oghara, September 2009 to June 2015 Master's in Anatomy Delta State University abrakaDelta, March 2021 to July 2024 Skills • Expense Tracking and Reporting • Expense Management Software (Wave) • CRM Management (HubSpot) • Project Coordination • Multi-tasking and Task Management • Appointment Scheduling and Coordination • Social Media Management Tools (Buffer, Hootsuite, Canva) • Attention to Detail • Fast Learner • Executive Calendar Management • Vendor Management and Coordination • Project Management Tools (Asana, Trello, Monday.com, ClickUp) • Travel Planning and Itinerary Management • Time Management and Prioritization • Document Creation and Formatting • Data Entry and Database Management • Travel Booking Platforms • File Organization and Document Control • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Email Management and Filtering • Google Workspace (Gmail, Calendar, Drive, Docs, Sheets) • Calendar Management and Scheduling Tools (Calendly) • Meeting Coordination and Preparation • Written and Verbal Communication • Customer service • Customer Service and Client Relations • Video Conferencing Platforms (Zoom, Microsoft Teams) Certifications and Licenses Attention to details Certificate Present By Test dome Virtual Assistant Certificate Present Excellence in virtual assistance practices, communication and client service Short term rentals and virtual assistant skills Present Email management and communication, travel planning, short term rentals, Airbnb arbitrage, time management skills Data Analysis Certificate Present Advanced Excel, SPSS and Power Bi Additional Information Equipped with dedicated home office, high-speed internet, and professional-grade equipment ensuring reliable service delivery. Available Monday through Friday with flexible scheduling for urgent requests and coverage across multiple time zones. Maintain advanced cybersecurity protocols including two- factor authentication and secure data backup systems. Committed to 24-hour email response time with multiple communication channels available.