Enajite Wealthy Emmanuel

ENAJITE WEALTHY-EMMANUEL Customer Service Personnel- LinkedIn/Portfolio @- EW PORT HARCOURT SUMMARY Dedicated Customer Service Personnel with over 2 years of hands-on experience in remote and on site administrative/ customer support roles. Proven expertise in emails and calls management, customer support, and utilizing Microsoft Office, Google tools, and CRM tools to streamline operations and enhance productivity. EDUCATION Secretary Millennium development goals (MDGs) 8/2014-10/2015 Medical laboratory science Madonna University 10/2006 - 09/2011 SKILLS      Microsoft Excel, Microsoft Word, Microsoft PowerPoint,, Corel draw, Email management, Google sheets, Appointment setting Customer service, Operations management Project Management, Copywriting and Good communication Slack, ClickUp, Trello, HubSpot, Data entry and analysis LANGUAGES  English  Native EXPERIENCE Customer Service Officer Jinel Global Services 10/2020 - 10/2024 location: Hybrid (Port Harcourt) Online store for stationeries, toiletries and general merchandise  Helped take customer orders and submit to packaging staff  Responding to chats, calls and enquiries  Resolving of complaints and follow up with logistics  Canva designs for social media posts, Social media management Virtual Assistant IPaH 2022 - 10/2024 Remote A parenting platform that provides parents with strategies to enhance their parenting skill  Email management  Data entry, analysis and reviews using Microsoft Excel Executive Assistant LoveWorld 2012 - 2020 Location: Hybrid (Port Harcourt) ADMINISTRATIVE MANGER  Handle office and staff management which enable the smooth functioning of business and improved staff productivity.  Schedule Meetings, Meeting video reviews and minutes taking and weekly reports.  Data entry and analysis