Emőke Nagy

EMőKE NAGY Orihuela Costa, Spain • - •- Executive Profile A management professional with 15+ years of diverse experience seeking a remote position to implement twin benefits of acquired industry know-how and expertise to catalyze organizational excellence. Skills Summary Strategic: HR Management Training Management International Education Management Operational: Talent Acquisition Career Development Customer Service ERP Knowledge: MS Windows, Microsoft Office Suite, Lotus Notes, SAP, Team Management, Computer Skills Career Progression IBM Global Financing, Hungary EMEA Indexing – Central Payment Team Leader April 2022 – September 2023 Achievements: Several managerial and customer appreciation, Golden cup of best learner Key Responsibilities:  Ensuring team members receive the correct level of education to fulfill their tasks, they are aware of any process changes/new announcements and ensuring new hires receive the appropriate level of training to fulfill their role.  Supporting the team in meeting the targets defined by management by allocating work according to resources.  Identifying concerns and issues within the team and make them immediately visible to management.  Focusing on defined initiatives to improve external and internal client satisfaction  Booking invoices in the IBM system and overseeing the daily EMEA market payments. IBM Global Financing, Hungary Commercial Financing Professional – Account Specialist for Nordics and Benelux November 2017 – March 2022 Key Responsibilities:  Credit Line and Order management, Cash collection and Conditions monitoring.  Daily management of an account portfolio which is comprised of inventory and/or accounts receivable financing customers  Developing and maintaining strong working relationships with numerous customer contacts at various levels of the organization and serving as a focal point for customer inquiries, requests, and complaints  Monitoring collateral position and surveys to ensure that all collateral reporting requirements are adhered to and identify, reports on and drafts action plans to address potential and actual exposures  Ensuring accounts operate within approved guidelines and obtaining the appropriate level of management approval in exception situations Primas Management Services, UAE HR and Recruitment Manager January – October 2017 Key Responsibilities:  Managing multiple businesses under the same organization and reporting to the CEO, overseeing the activities of a team of recruitment consultants and hiring for leading companies in the UAE such as Noorbank, Mashreq Bank and Karvy.  Overseeing the full recruitment process from identifying, sourcing and attracting top candidates all the way to interviewing, training and competency development. 1 EMőKE NAGY Orihuela Costa, Spain • - •-   Handling student recruitment initiatives for international universities in Europe, and preparing for acquisition based on insights gleaned. Meeting with the Principals and career counsellors of secondary schools across UAE, providing information about the study abroad program, participating in career fairs and delivering presentations for students and teachers. Developing and implementing recruitment strategies, channels and procedures in the organization encompassing the formulation of job descriptions, sourcing process, interview and selection. TATA Consultancy Services, Hungary HR Advisor and Trainer in English and Greek March 2014 – January 2017 Achievements:  Star of the month, Star of the quarter, Best team member and the most positive feedback from the customer.  Awarded for excellent client support. Key Responsibilities:  Led all aspects of workforce administration for our partner organization (Nielsen Company).  Responsible for validation and processing of all incoming data from the HR Business Partner and managers and input the same into SAP  Maintained good working relationships with international business partners and stakeholders provided them with training and rendered advisory to HRBPs on matters pertaining to compensation, HR Policy and SAP.  Extracted payroll interfaces and complex global reports and presented the same for basing management decisions. IBM Client Innovation Center Europe, Hungary Internal Auditor in Greek March 2013 – February 2014 Key Responsibilities:  Managed all elements of the internal audit process, performed functional security risk analysis, explored security and privacy risks and advised the mitigation actions for them as applicable.  Assisted Project Managers and Delivery Project Executives in Greece to ensure all elements of data security and privacy were managed appropriately during a project’s life cycle.  Formulated comprehensive written reports, highlighted unusual or problem areas for key process controls, provided recommendations of corrective action, risk assessments, managed the project assessments through the defined DS&P risk assessment process and tool. Previous Professional Experience:  July 2011 – Febr 2013: Relationship Manager, Candyking International, Hungary  Apr 2008 – Jul 2011: Operational Buyer in Greek and English, Team Leader, IBM ISSC, Hungary  Jan 2004 – Mar 2008: Personal Assistant to CEO, Patrakidis Dimos-Ilika Ikodomon, Greece  Apr 2002 - Jan 2004: Customer Service Supervisor, Studio Moderna Group, Hungary Education & Credentials Kodolányi János University, Hungary June 2009 Travel guide University of West Hungary, Hungary June 2005 Master's Degree in Economics; Major: Foreign Affairs Budapest University of Economic Science, Hungary June 2004 Bachelor's Degree in Agricultural Engineering, Major: Marketing and Management Certification Courses:  2022 – NLP Practitioner Certificate, Mindfulness Practitioner diploma, Life Coach Certificate  2016 - Customer Orientation, Personal branding  2015 - HR trainings: Interview Technique, Job Description Writing, Understanding Behavioral Competencies Personal Information   Nationality: Hungarian Language: English (fluent), Hungarian (native), Greek (pre-intermediate), learning Spanish 2