I am a compassionate and self motivated professional with over 14 years of providing customer service in a BPO set up for both voice and non-voice support. I am keen to details and organized to make sure the job is done efficiently. I am always optimistic and motivates myself and the people around me. My vast experience includes using different CRMS and tools like zendesk and five9. I can be like a sponge and can easily adapt to new tools, schedule, products and processes.
I am certain that I can positively impact your team and share my professional experience to reach and surpass your goals.
I am looking forward in having a long and fruitful business relationship with you.