Emmanuella Ndukwe

I'm a result driven Customer Service Representative with over 6 years of experience managing relationships, building trust and customer retention. Here are my achievements:

-Consistently met or exceeded customer satisfaction targets

• Successfully resolved customer complaints, resulting in improved customer retention

• Developed and implemented process improvements to increase efficiency and reduce customer wait times

• Received positive feedback from customers and internal stakeholders for providing exceptional service

My skills

• Excellent communication and interpersonal skills

• Strong problem-solving and analytical skills

• Ability to work in a fast-paced environment and prioritize multiple tasks

• Proficiency in CRM software and other customer service tools

I believe I will be contributing positively to your organization.