Emmanuela Elochukwu Nnadiekwe

Emmanuela Elochukwu Nnadiekwe ●​ Administrative Assistant • Asaba ,Delta State •--• https://www.linkedin.com/in/elochi I am Resourceful and thorough in providing administrative support, information management, efficient appointment setting and scheduling . I find myself a competitive person for this job as I am Attentive to details, Organised and thrives in a fast paced environment. I have lots of career history, professional qualifications and 12 years relevant work experience at various organizations. WORK EXPERIENCE Digital Witch Virtual Administrative Assistant - Remote June 2024 - till date As an Administrative assistant I am the first point of contact with the customer by scheduling appointment, Providing support and performing administrative tasks ●​ Collate information and transfer into data ●​ Manage inventory, and arrange travels ●​ Provides task Cordination and monitoring with tools as Trello, Monday.com, Asana,click-up, etc ●​ Efficiently Manages Projects between team members with the use of Hubspot, Intercom, etc Nett Pharmacy South South Regional Auditor, April 2024 - Present As a Regional Auditor, I foresee the internal control of Operations, monitors the movement of drugs, ensure team complies with procedures and that records are accurate and up to date. Accomplishments ●​ Ensuring the availability of products. ●​ Ensuring that All products are sold out online ●​ Collaborating with team as to maximize sales ●​ Eye of the Management in my region ●​ Weekly Stock count has enhanced physical stock equivalent to system stock ●​ Ensuring the Company SOPs are adhered to. Seth Hotels Asaba Internal Auditor Nov, 2022- March 2024 As an internal Auditor, I Evaluated the reliability and integrity of financial information and the effectiveness of financial reporting processes, I Identified and investigates discrepancies, irregularities, and fraudulent activities and recommended corrective actions as necessary. Accomplishments ●​ Produced accurate financial reports and information ●​ Evaluated current capital expenditure, depreciation and fixes assets register ●​ Managed credits incured, credit recovered, Deposits, etc ●​ Collaborated with Management on Cost control measures ●​ Recommended targets to ascertain staff productivity Mainservice Logistics , Onitsha Branch Manager Dec,2018 - June,2022 As a Branch Manager, I enhanced and maintained Control of work Internal Environment. I Assessed employee performance and developed improvement plans, I Complied with regulatory guidelines and requirements Accomplishments ●​ Influenced the Opening of New Office Channel resulting in a 70%increase in leads, 50%increase in closed deals and ROI of 150% ●​ Proactively Audited Branch financial accounts which aided prevention of Fraud Activities 9mobile Ng, Onitsha - Anambra State Customer Care Representative ​ May, 2011 - March,2018 As a Customer care representative, I helped large volume of customers every day with positive attitude and focus on customer satisfaction, I resolved concerns with products or services to help with retention and drive sales. Accomplishments ●​ Enhanced Customer service experience and exceeded team goals through effective Client satisfaction rates ●​ Accomplished Monthly set targets ●​ Strengthened Customer Relationship EDUCATION B.Sc Banking and finance - 2007 Madonna University, Okija - Anambra State. SKILLS ●​ Google Docs and Sheets ●​ ●​ ●​ ●​ CRM Tools expert Problem solving Resilience Xerox Expert Microsoft Office tools Self Motivated CERTIFICATION Human Resources and Leadership - 2009 Sales and Marketing/Effective Customer services - 2012 ALX Virtual Assistant Course 2022 Leadership and Supervision in Hospitality industry - 2023