Emmanuel Yankey

I am Emmanuel Yankey, a hardworking, self-motivated, and detail-oriented professional with over 4 years of experience in marketing, administration, and insurance underwriting. My expertise lies in managing teams, developing marketing strategies, supervising agents, and ensuring smooth operational efficiency within an organization. I possess a strong work ethic, excellent communication skills, and a proven ability to coordinate resources effectively to meet organizational goals.

Over the years, I have developed a reputation for being reliable, adaptable, and results-driven, consistently contributing to company growth through innovation, problem-solving, and exceptional customer service.

Core Competencies

• Office Management & Administration
• Marketing Strategy & Client Prospecting
• Insurance Underwriting (Motor & Non-Motor)
• Team Supervision and Training
• Customer Relationship Management
• Analytical and Problem-Solving Skills
• Budget Preparation and Resource Optimization
• Excellent Written and Verbal Communication
• Adaptability and Leadership
• Strong Computer Skills (Microsoft Word, Excel, PowerPoint)

Professional Experience

Marketing Officer

Provident Insurance Company, Ghana (2022 – Present)

• Prospected and acquired new clients, contributing to revenue growth.
• Developed and implemented effective marketing strategies to support insurance agents and brokers in achieving production targets.
• Supervised and coordinated the activities of agents and brokers to ensure alignment with company objectives.
• Recommended technical and operational solutions that improved branch productivity.
• Collaborated with branch management to prepare annual budgets, reports, and policy documents.

Underwriter & Insurance Agent

Provident Insurance Company, Ghana (2021 – 2022)

• Improved policy renewal rates from 35% to 70% through strategic client engagement.
• Underwrote new and renewal policies to meet annual production targets.
• Provided technical support and supervision to agents facing operational challenges.
• Acted as a liaison between agents and senior management to resolve grievances and enhance performance.

National Service Personnel

Provident Insurance Company, Ghana (2019 – 2020)

• Trained and supervised agents on new underwriting systems and software.
• Evaluated insurance proposals and assisted in policy approval decisions.
• Managed documentation and record-keeping for the underwriting department.
• Ensured distribution of insurance documents and promotional materials to agents.

Leadership & Community Involvement

Social Media Head – ICGC Shiloh Temple (2021 – Present)

• Manage and coordinate digital communication and online engagement for the church’s social media platforms.
• Develop creative strategies to grow audience reach and improve digital engagement.