Emmanuel Uchenna

EMMANUEL UCHENNA PAUL Adminstrative Specialist and Virtual Assistant SUMMARY Highly skilled administrative specialist and virtual assistant with nearly 5 years of experience in administrative management, customer service, client support and a proven track record of providing efficient administrative support. A motivational leader who can easily work in and navigate a dynamic and sometimes ambiguous environment. Committed to personal development and with the ability to learn quickly and adapt to business needs/priorities as needed. CAREER HISTORY Slush Magazine, Lagos, Nigera Administrative Specialist and Personal Assistant (April 2021 - Present) Assists the general manager in development and implementing the brand's development strategies including content creation and sourcing, Sales and marketing strategies based on the business needs. Duties: Managed executive calendars, scheduled appointments, and coordinated meetings using Google Calendar and Outlook. Handled email correspondence, responding promptly to inquiries and forwarding urgent messages to appropriate parties. Conducted internet research on various topics to provide relevant information for articles to be published. Assisted in creating and editing articles, contents, presentations, and documents using Microsoft Office Suite. Maintained and organized digital files, ensuring easy access and retrieval of important documents. Provided administrative support to team members, including arranging travel accommodations and processing expense reports. Arnold and Associates Realtors Awka, Anambra Nigeria Virtual Assistant and Social Media Manager (2018 - 2020) Responsible for managing emails, scheduling appointments, and handling customer inquiries on behalf of the sales manager remotely Duties: Managing emails: Sorting, responding to, and organizing emails using asana, trello Scheduling, Coordinating appointments, meetings, and events. Handling customer inquiries, providing assistance, and resolving issues. Social media management: Creating and scheduling posts, responding to messages, and engaging with followers on social media handles like Facebook, Twitter, instagram. Content creation: Writing blog posts, articles, or social media content. Travel arrangements: Booking flights, accommodations, and transportation for business trips. KEY SKILLS AND COMPETENCIES Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Excellent verbal and written communication skills Time management and prioritization Calendar management and scheduling Data entry and database management Internet research and information gathering Customer service and client support Proficient in the use of customer relation management tools like Zoho, Hubspot, Loom, Intercom Familiarity with project management tools like Trello, Asana, Zapper, Nifty, Clickup. Ability to adapt to various virtual communication platforms (Zoom, Skype, Slack) PERSONAL ATTRIBUTES Articulate Flexible attitude Determination Perseverance. Confidence Attention to detail Passionate Focused Ambition Forward Thinking Honesty Integrity EDUCATION Nnamdi Azikiwe University Awka, Anambra State, Nigeria February 2018 B.Sc in Political Science RELEVANT CERTIFICATION Advanced Diploma in Desktop Publishing CONTACT DETAILS-- REFERENCES Available upon request.