Emmanuel Oladapo

I am Oladapo Emmanuel, a Customer Service Specialist with more than two years of hands-on experience in customer service, inbound/outbound phone support, email handling, and live chat, I have mastered the art of ensuring customer satisfaction through timely and effective issue resolution.

My passion for customer service, coupled with my commitment to excellence, has equipped me with a strong understanding of diverse company products and the ability to meet customer needs with precision. I pride myself on being a proactive communicator who is always focused on delivering exceptional support experiences that foster loyalty and trust.

What I Bring to Your Business:

1. Proficient in Zoho Desk and Fresh Desk for efficient ticket management

2. Experienced with Nory.io for AI-powered customer insight tracking

3. Skilled in email marketing using mailchip for lead nurturing and client engagement

4. Expert in personalized communication and conflict resolution

5. Strong focus on long-term customer retention and satisfaction

6. Proficient in Slack, Asana, and Zoom for effective communication.

I am always learning and evolving to keep up with the latest customer service trends and tools. My goal is to help you build a stronger, more responsive, and customer-centric business.

If you are looking for someone to handle your customer complaints, inquiries, or account management tasks with professionalism and care, I am ready to get started.

Let us work together to take your customer experience to the next level.

Looking forward to connecting with you!

Thank you.