Emmanuel Odufuwa
Email:-Mobile:-
Location: London UK
Personal Profile
I am a results-oriented business analyst with over 4 years of extensive experience managing the project lifecycle from initiation through to closing, completing all project deliverables on schedule and budget, and documenting and tracking risks and issues. Demonstrated capabilities in improving systems, streamlining processes, implementing cost-saving initiatives, reporting project progress, and controlling change.
Detail-oriented, able to handle multiple concurrent projects and prioritise and deliver key initiatives. Specialises in combining effective processes and a pragmatic people-centred approach with the endeavour of securing repeat business as well as building lasting relationships. I have proven success in strategic influencing, advocacy, and communications to various stakeholders and providing training, coaching, and mentorship for cross-functional teams.
Education
De Montfort University, BA Public Health | 2016.
City of Westminster College BTEC Diploma | 2013
Areas Of Expertise
Management of Stakeholders and Involvement, Agile Delivery, Waterfall, Requirements Engineering (UML), Engineering of requirements, Documentation of requirements, Elicitation of Requirements, Storyboarding of Requirements, User Stories, and Acceptance Criteria (BDD - Gherkin syntax), Agile, Scrum, , UAT and Use Cases. Requirement Management, Data Modelling, Data Flow, Wireframes, and UML. Jira, Confluence, Azure DevOps, Visio, Digital Projects, API , Microsoft Office Suite. Stakeholder Management, Strategic analysis, ATS, HRIS, Excel
Work Experience
Asendia | Business Change and Implementation Analyst October 2024- Present
I’m currently working on E2E end to end projects for a mail distribution company where their main objective is to drive business operations to its optimal level. My role is to implement solutions to change initiatives and solve business problems through managing processes and executing the solutions in reaching business goals each quarter. These processes include customer engagement, data management, routing and processing, labelling, tracking, finance/ billing and reporting.
Roles and Responsibilities
Collaborating with stakeholders to create functional specifications for new applications.
Defining, analysing, and organizing requirements to support key business initiatives.
Creating User Stories and Acceptance Criteria based on the changes needing to implemented
Designing and implementing monitoring and reporting systems.
Training and supporting users, and contributing to User Acceptance Testing (UAT).
Engaging with global experts and the IT development team.
Actively supporting the implementation and rollout of applications.
Participating in daily operations of the target application.
Data management and mapping for customer data to ensuring regulatory compliance
API Integrations with in house systems
The Kennel Club| Business Analyst- October 2023- September 2024
I worked on improving and streamlining website platform in each department for the dog welfare organisation. The goal and strategy of this project is to ensure that each process from each department is captured. The company’s project is purely web based, where it’s to improve CMS (Umbraco) for the website and it involves massive changes for each department and including a CRM Dynamics for the department team to use effectively for their processes for their customers/end users/breeders.
Roles
Facilitating requirement gathering meetings for web based projects
Working with developers on CRM Dynamics 365 based on requirements
Creating User stories and AC using Azure Devops
Using JIRA to manage task
Creating Process Flows for AS IS and TO BE processes using Visio
Creating Excel spreadsheets for Tracking requirements for a web design
Managing numerous processes from each department
Facilitating Sprint planning sessions with the development team
Using Miro in translating the customer journey into Microsoft Word
Facilitating workshops in understanding the current process from stakeholders in each department
Proactive in listening and querying the processes in terms of the changes that can be made better for each process.
Swissport| Data Migration and Integration Consultant February 2023- October 2023
I successfully delivered an HR project in implementing a new ATS called ICIMS. The new recruitment system ICIMS is used to improve recruitment and onboarding for candidates that apply for roles within the company. The goal was to ensure the new recruitment system caters to all countries globally in terms of the candidates applying for roles, improves onboarding experience and recruitment workflow for candidates.
Roles:
Facilitated workshops with the cross-functional teams in terms of updates and improvements.
Used Jira to track task and ensure they were kept up to date
Worked with Test managers in testing the ICIMS through Jira
Communicated with HR director/officers in terms of requirements for data archiving and retention.
Worked with Global process owners in gathering content materials for translation.
Worked and communicated with external translation vendors in making sure the contents have been translated
Daily stand ups and workshops with the team in keeping up to date with task.
Third party management with vendors for drug background checks
,Collaborating with developers for API Integration
Gathered Requirements for HRIS system through HR Privacy officers .
Facilitated UAT with Talent Acquisitions and Global Process Owners (Business Team)
Webbeds | Business Analyst (Contract) June 2022 – January 2023
I successfully delivered an end to end Group HR project where each region within the organisation needed an HR system that can be able to deliver in each of its module, particularly payroll. The aim of the project was to help lessen the task of HR in each region by having a global centralised HR system to automate its processes without much manual labour from staff. This project was delivered through waterfall methodology
Roles:
Facilitated requirement gathering meetings with Senior HR Officers in each region
Consultation with internal team in regards to the update of requirements
Formulated a data spreadsheet on excel by documenting the list of countries per region and data that needed to be gathered
Liaised with my programme manager in regards to update of data and collating data.
Conducted request for proposal (RFP) with the vendors/services in regards to decision making of what they offer
Third party management with HR and payroll software vendors
Produced a spreadsheet with a framework of HR Modules for what needed to be gathered in terms of requirements
Delivered SAP SuccessFactors as the chosen centralised system
I was also involved on another project based on BCP & DR Plans for the services of the organisation. The aim of the project was to ensure that each services/applications has a BCP/DR Plans so that in case of any disaster or disruption that happens within its system, the BCP/DR Plans will be able to rescue the organisation against data loss. This role involved global interactions such as meetings and workshops to collaborate with teams that represents each service/application.
Facilitated JAD sessions with members/representatives of each services online
Travelled abroad to Dubai to meet and work with my solution architect to collect information/data
Organised workshops where members for each services globally were able to meet in the London office for a week to analyse the services and discuss DR plans
Established a process mapping for each of the services/applications based on the service description that was given to me.
Created a spreadsheet with list of services and the data that was collected whilst being abroad
Updated the spreadsheet during workshop meetings
Identified third party services and SLA’s
Next | Business Application Analyst
April 2021 –May 2022
I successfully delivered a digital transformational project by implementing the eCommerce web application, supplier relationship management system which manages the relationship between the business team and the supplier and a forward order automation solution for Next where customers can place bulk items in transit to the warehouse. The project aimed to improve customers’ experience and automate the process to ensure that suppliers meet a delivery performance so that customers can receive their orders in time. I collaborated with stakeholders to identify and document requirements and business rules and worked alongside the product owner, all done within agile methodology.
Roles:
Facilitated requirement gathering meetings, JAD, discussed business rules with the stakeholders and mapped out the AS-IS and TO-BE process
Created working relationship with the product owner and developers within an agile environment. I helped and assisted with the discovery phase by asking the right questions to collect the requirements needed for the project.
Produced all users’ stories, and acceptance criteria (BDD) and discussed them with the development team during the backlog refinement.
Established an enquiry about automating the process by requesting what the suppliers have available for the TO-BE process to be made
Worked alongside the Tech lead and UX to help come up with solutions and mapped out the TO-BE process for suppliers to send product availability
Created a process map of a TO-BE process for requesting stock availability and developed visual representation by creating a wireframe using Balsamiq to validate the requirement and confirm to the stakeholders if it is what they want.
Facilitating workshops for API implementation
