I am a dedicated and highly organized Virtual Assistant with growing experience supporting entrepreneurs, startups, and small businesses with a wide range of administrative, customer support, and digital tasks. My background includes hands-on work and professional training in client communication, data entry, inbox management, scheduling, and social media support. I combine strong attention to detail with excellent time management and interpersonal skills to help clients operate more efficiently and focus on core business functions.
1. Administrative Support
- Calendar and appointment scheduling using tools like Google Calendar.
 
- Email management: organizing inboxes, flagging priorities, and replying professionally.
 
- Data entry and organization using spreadsheets and Google Sheets/Excel.
 
- Document preparation and formatting using Microsoft Word and Google Docs.
 
2. Customer Support
- Professional communication via email and chat support.
 
- Responding to customer inquiries, following up on leads, and resolving common issues.
 
- Providing timely updates, maintaining a friendly tone, and documenting client interactions.
 
3. Social Media Support
- Assisting in scheduling and posting content on Instagram and Facebook using tools like Canva and Meta Business Suite.
 
- Basic graphic creation with Canva for posts, stories, and announcements.
 
- Hashtag research and content organization to improve engagement.
 
4. Technical & Digital Tools
- Proficient with Google Workspace (Docs, Sheets, Slides, Forms).
 
- Comfortable using task management tools like Trello and Notion.
 
- Learning CRM and client management software for better service tracking.
 
5. Communication & Collaboration
- Fluent in English, with professional written and verbal communication.
 
- Ability to work independently and collaborate with remote teams.
 
- Open to feedback and eager to learn from supervisors and team members.