I hold a Bachelor’s degree in Computer Science and specialize in customer support and data analysis.
As a Customer Support Analyst, I leverage my expertise to analyze complex data, identify trends, and drive improvements that boost operational efficiency.In my current role, I excel at using data insights to resolve issues, streamline support operations, and maintain high levels of customer satisfaction.
My skills include advanced system monitoring, software testing, troubleshooting, data querying and entry, ecommerce, crm systems, reporting and data analytics