Emmanuel Mensah-Ackman
Madina Estates, Accra, Ghana • (- •-• LinkedIn Profile
SUMMARY
A commercial analyst eager to dive into data to draw and solve problems cross-functionally. I attract and retain top
accounts, drive revenue growth with analytics, and close high-value deals.
SKILLS
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Power BI
Data analysis
Requirements gathering
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Project Management
Risk Management
Forecasting
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Negotiation
Interpersonal Skills
Research
WORK EXPERIENCE
Forte Research Consult
Remote
Operations Coordinator
04/2021 – Present
• Conducting research, compiling data, and preparing research papers to aid in decision making.
• Performing daily and weekly administrative tasks, which include proofreading, transcribing handwritten
notes, invoices, and billing information.
• Coordinating between departments to identify issues and ensure successful processing of orders.
Scopic Software LLC
Remote
Financial Operations Analyst
11/2020 – 4/2021
• Assisted the team in maintaining and monitoring the KPIs dashboard, ensuring the protection of data
integrity.
• Gathered and analysed data to prepare ad hoc financial and operational reports to assess performance.
• Monitored the company-wide budgeting process and assisted in preparing monthly revenue forecasts.
• Provided support services in the monthly reports related to cost and profitability monitoring.
Abeyie Innovation Studios
Remote
Research Analyst (Volunteer)
06/2020 – 09/2020
• Assisted with a wide variety of qualitative and quantitative research activities including data collection and
analysis from multiple sources to create reports.
• Managed assigned projects and reported tasks and status to supervisor(s), to ensure completion within
established timeframe.
• Built and maintained relationships with research counterparts from other divisions.
GroConsult Management Consortium
Accra - Remote
Customer Service Manager
01/2016 – 04/2019
• Remotely delivered top-class customer support in managing key accounts worth US$700,000.
• Increased revenue by 25% annually through transformation projects and on-boarding new partners.
• Collaborated with teams to share research insights that informed additional product opportunities.
• Designed strategies and operational plans for the business development and stakeholder engagement.
Management Assistant
02/2015 – 12/2015
• Assisted management in developing and implementing new business models.
• Performed monthly revenue analysis that improved efficiency and reduced cost by 30%.
• Planned and managed logistics, transportation and coordinated international expansion projects.
• Prepared reports that identified risk and opportunities, boosting performance by 22%.
EDUCATION
University of Professional Studies
Master of Philosophy in Finance
08/2018 – 08/2020
