Emmanuel Libang

I am a VA with years of professional work experience related to customer support, team management, operations and process improvement, data entry and management, metrics and KPI reports specialist, and admin support specialist. I help my clients by managing and sharing the responsibility for some of their tasks. This allows them to be able to focus more of their time on the more important aspects of their businesses.

Some big companies/clients that I've worked with in the past are Hewlett-Packard Inkjet and Printing Group, Sprint, Microsoft Xbox, Amazon.uk and Amazon.us, Achieve Test Prep, Convergys, Concentrix, Stream, NCO.

I am also an experienced Amazon Seller support - generating various KPI reports (Inventory maintenance and management, unit and $ sales, Traffic and Adspend monitoring). 

My other skill sets cover voice technical and customer service support, data management and visualization, Excel, PowerPoint, Google applications, data analysis and implementation using Six Sigma, Kaizen, and 4DX methodology (4 Disciplines of Execution), Helium 10 software, Salesforce, Kajabi, Hubstaff, Create application Vidello, Canva, Adobe Sparks, and more.