Emmanuel Leeroy M. Maturan

EMMANUEL LEEROY M. MATURAN “ Ziggy “ Davao City, Philippines Mobile Number:- Email Address:- SUMMARY OF QUALIFICATIONS ● ● ● ● ● ● Experienced in Servant Leadership and Multi-tasking. Motivated and enthusiastic in producing a good quality of work in a happy, clean, and healthy environment. Trustworthy, positive, resourceful, creative, hardworking, flexible and a team player. Excellent People Skills. Communicates fluently both oral and written English. Computer literate. WORK EXPERIENCE Technical Support Expert, Voice & Chat (Netgear) Synnex – Concentrix Damosa IT Park, JP Laurel Ave. Davao City ● Feb. 2013 - Feb. 2014 Award: “The Service Extraordinaire”: for achieving the highest overall performance in QA and CSAT Survey Ratings and other Success Metrics for the Month of December 2013. (Chat Support) Billing and Sales Representative (ATT) IBEX Global 2nd Floor, SM Lanang Davao City Mar. 2014 - Aug. 2014 Financial Advisor (Manulife) Manulife Insurance Company General Santos City Nov. 2014 - Jul. 2015 Customer Service Representative (Uber) VXI Global Holdings 3rd Floor, SM Ecoland Davao City Aug. 2015 - Feb. 2016 Quality Assurance Analyst (Uber) VXI Global Holdings 3rd Floor, SM Ecoland Davao City ● Feb. 2016 - Dec. 28, 2018 Award: “Top QA”: for achieving the highest overall performance in the 4th quarter of 2016. Customer Service Representative (Keeps) Customer Service Excellence LLC dba ResolvedCX New York New York City (Work at home) Feb. 25, 2019 - May 2, 2019 Customer Service Representative (DIFF Eyewear and The Black Tux) Awesome OS Ayala Business Center Matina Town Square Davao City May 6, 2019 - Present EDUCATION College (College level) PERSONAL DETAILS Sex: Male Date of Birth: September 24, 1990 Age: 28 Civil Status: Single Nationality: Filipino Height: 5’ 7’’ Weight: 145 lbs. BS Agriculture, Agronomy Mindanao State University General Santos City -