Microsoft Word, Excel, Access • Fleet Management & GPS Tracking Systems • Inventory & Warehouse Management Systems • Operational Reporting & Data Analysis • HSE Incident Reporting & Compliance. Managed end-to-end operations including logistics, warehouse management, transport, and customer delivery. - Coordinated stock movement and warehouse operations, achieving 100% inventory accuracy. - Implemented loss-prevention measures, reducing shortages and operational risks. - Supervised operational teams and handled disciplinary and performance management cases. - Prepared operational reports and worked with Finance and Audit teams on controls and compliance. - Managed subcontractors and ensured SLA adherence. Oversee day-to-day operational activities, ensuring efficiency, productivity, and compliance with organizational standards. - Supervise supervisors, drivers, and operational staff; conduct performance monitoring and corrective actions. - Coordinate fleet operations, dispatch, routing, and maintenance to minimize downtime and operational disruptions. - Enforce SOPs, safety procedures, and internal controls across operations. - Prepare and submit regular operational and performance reports to management. - Identify operational risks, conduct investigations, and implement corrective and preventive measures. - Work closely with other departments to ensure seamless service delivery.