JUSTINE REYNIDO
VIRTUAL ASSISTANT
SCHOOLS ATTENDED
GORDON COLLEGE- OLONGAPO CITY
BACHELOR OF ARTS IN COMMUNICATION |
June 2020 - 2022
EXECUTIVE SUMMARY
A meticulous professional with
well-versed in providing quality
administrative and customer
service support through effectively
handling remote office procedures
and calls. Effectively able to meet
set deadlines and process
information through well-honed
research skills.
SKILLS AND EXPERTISE
E-mail handling and Email inbox
optimization
Calendar & Meeting Scheduling
Research, Data Collection and Data
Entry
SMM (scheduling posts)
Website post management
Customer Support
Google Suite: Drive, Docs, Sheets,
Forms, Mail, Calendar, Slides
Google Workspace (Google slides,
Google forms, Google spreadsheet,
etc.)
Other administrative support.
CONTACT ME AT:
--
Address: West Tapinac, Olongapo
City, Philippines, 2200
Had valuable insights into how humans create
meaning, share information, negotiate relationships,
and navigate complex social environments,
contributing to our understanding of human
interaction and societal dynamics.
Had explored communication in the digital age,
including social media, online communities, virtual
reality, and mobile technologies, investigating their
effects on identity, relationships, privacy, and
information sharing.
COLUMBAN COLLEGE- SENIOR HIGH
SCHOOL
HUMANITIES AND SOCIAL SCIENCES |
June 2018 - 2020
Had explored various aspects of human culture,
behavior, society, and expression.
Both fields has provided me with some various
insights into the complexities of human existence
and contribute to our appreciation of the richness
and diversity of human cultures and societies.
WORK EXPERIENCE
EXACT STAR SUBIC BAY CORPORATION
CUSTOMER SERVICE REPRESENTATIVE |
APRIL 2022 - MAY 2024
Help customers with their inquiries, concerns, and
requests through chat and email in a timely manner.
Empathize with customers and demonstrate
understanding and compassion for their concerns or
frustrations. I strive to create positive experiences for
customers, even in challenging situations.
VIRTUAL ASSISTANT CERTIFIED TRAINING
SOCIAL MEDIA MANAGEMENT:
Developed proficiency in social media management strategies,
including content creation, scheduling, engagement, and analytics
assessment.
GRAPHIC AND VIDEO CREATION USING CANVA:
Acquired skills in graphic and video design using Canva, including
creating visually appealing content for various platforms and purposes.
DATA ENTRY:
Demonstrated expertise in accurate and efficient data entry techniques,
ensuring the integrity and organization of information.
PROJECT MANAGEMENT:
Learned project management principles and techniques, including task
organization, timeline management, and coordination with team
members.
CALENDAR MANAGEMENT:
Mastered calendar management practices, including scheduling
appointments, coordinating meetings, and organizing events to
optimize time efficiency.
