I have 5 years experience as a Technical Support. Experienced in MS 365, GSuite, Active Directory, Anti-Virus. Backup Software, remote monitoring, remote control troubleshooting. I also have experienced in Kaseya VSA, TeamViewer and other remote control software. I worked as NOC Support for 2 years in my previous company, I handled a Technical Account Manager Position for 2 years. I am an IT Graduate and worked for 5 years in an IT Managed Service Provider.