Emmanuel J. Laguardia

UROCK MICSR (Mother Ignacia for Corporate Social Responsibility) Representative | College of Business Administration | St Michael’s College, Iligan City| Philippines| June 2017 to March 2018 Responsibilities Include:  Conduct community extension activities of the College of Business Administration students. Achievements:  Organized community outreach program in Barangay Santiago by planting Mangroves, Bantay Bata, and areas where the need of support of the school requirements. Regional (GCC) HR and Talent Acquisition and Business Development Consultant | Arabian Centers Human Resources Group and JobsGlobal | Dubai, UAE | November 2013 – April 2016 Arabian Centers Employment Services Group, JobsGlobal.com is the largest International Manpower staffing group in the Middle East in 13 Countries. The group deploys over 27,000 recruits yearly, and so far we made over 100,000 Deployment to Middle East since establishment in year 1999. Responsibilities Include:  Expanded the business and customer relationships in the GCC Region which includes UAE, Qatar, Bahrain, Kuwait, and Saudi Arabia.  Performed cold calls, warm calls and sales calls.  Meeting with CEOs, Managing Directors, and Presidents to understand the specific details of their requirements and needs.  Developed proposals that are customized to the needs and expectations of the client.  Recruited new Business Development and Recruitment Consultants for ACHR.  Conducted specialized market research which able to see the company's competitive advantage compared to other competitors  Utilized the use of SPIN Selling Technique in closing deals.  Conducted brief sales orientations to newly hired sales people in the company.  Managing a team consist of 10 people which includes Business Developments Executives, Admin, and Logistic Staff. Achievements:  Deployed around 2,000 recruited staffs from different countries like Moldova, Macedonia, Kyrgyzstan, Egypt, Tunisia, Morocco, India Myanmar, Sri Lanka, Nepal, Philippines for different industries like: Hotels, Food and Beverage, Engineering, Facilities Management, Retail, Healthcare.  Generated deals of 1.5 million Ds (estimated 20 Million pesos) with a private company to recruit staff for a preopening theme park.  Closed a half million deal with a government company to conduct a recruitment campaign in Africa.  Generated a total sales and opportunity pipeline of almost AED 3 Million.  Secured more than 65 client contracts including large group of companies and private companies that until now conducting business with us.  Handled and managed different client projects in UAE and other countries in the globe. UAE Business Development Manager and Training Consultant| SELECT Training and Management Consultancy | Dubai, UAE | April 2012 – July 2013 Background: SELECT Training and Management consultancy was established to provide top tier services across core interests of human resource management consultancy, professional development and eLearning. SELECT leverages from a knowledge gap prevalent through the execution of impeccable professional service delivery across multiple market verticals in the corporate space and within government and semi- government organizations. Responsibilities include: Achievements:  Meeting with owners, CEO, Presidents and Managing  Generated a sales and opportunity Directors of different companies and consultation pipeline of almost AED 1 Million within a regarding the training gaps of every department of the year. company.  Established 100 reputable clients  Developed consultative revenue streams for long term including large group of companies, renewal income for HR, Training and eLearning private companies, and governments  Initiated marketing strategies and coordinate actions to  Generated an increase of 400% in our influence the market. lead and client database in the Dubai Market as Market Penetration Strategy  Conducted Market Research, Competitors Research and done. Competitor Analysis and formulated a Strategic Plan to  Established ‘Total Quality Management’ execute Marketing Penetration. practises to the company.  Assisted large number of Multi-National Companies  Established new Client Relationship (MNC’s) in GCC in their training requirements. Management System and Data  Acted as a coordinator and a consultant in tailoring the Management Systems to the company. training specific to the requirements of the client.  Performed cold calls, warm calls, and meeting clients.  Conducted brief sales orientations to newly hired sales people in the company.  Managed the proposal development process and maintain the time-lines for the proposal teams.  Maintained the Business Development databases  Managing a team consisting of 5 people consisting of Admin and Sales Staff. Retail Station Supervisor /Training and Recruitment Supervisor SHELL – A’s Powertech Corp. | December 2010 – November 2011 Background: A global group of energy and petrochemicals companies with around 93,000 employees in more than 90 countries and territories, has an innovative approach that ensures readiness to tackle the challenges of the new energy future. Achievements:  Trained 4 forecourt crews that became MMP Champions in our Shell’s 2010 Quarter Performance Audit.  Trained 8 batches of new forecourt crews or 80 trainees all in all for 4 Shell branches in the city about SHELL standard procedures, rules and regulations, emergency procedures, quality customer service and handling customer complaints.  Conducted 12 batches of orientations for new crews and staffs.  Developed unique training plans and modules to educate new crews and staff about the procedures and regulations in the SHELL station.  Performed quarter performance evaluation and retraining for 60 + crews from the 4 Shell Stations.  Executed Training Needs Analysis for the organisation.  Led the success of the station as Number 1 from more than 800 other Shell stations in the whole country for 4 consecutive quarters in performance, customer service and operations management.  Directed the achievement of the station of 100% rating from Shell’s Performance Audit for 4 consecutive quarters.  Achieved an above target fuel volume for 5 consecutive months.  Ensured the delivery of quality customer service to almost 2, 000 customers every day.  Made an exemplary performance from the first month of employment in sales management, operation management and customer service.  Managed over-all operation of the station within assigned shift.       Prepared and assigned work schedule for all the staffs of the station. Followed safety procedures and conducted briefings on emergency procedures from time to time and ensured proper use of tools, equipments and materials at all times. Monitored stock movement and ensured availability and keep all stocks are priced. Coached, leaded and motivated staffs to achieve company goals and objectives always. Enforced discipline to all crews and staffs according to station policies. Conducted interviews to applicants and selection of new trainees. MICSR Volunteer (Mother Ignacia for Corporate Social Responsibility) St. Michael’s College, Iligan City June 2008 – March 2010 Gawad Kalinga Volunteer St. Michael’s College, Iligan City June 2008 – March 2009 Skills and Abilities Strategic Selling Business Development Strategic Planning and Implementation Account Management Customer Relationship Management Marketing Skills Office Management Leadership Skills Computer Enthusiast Communication and Interpersonal Skills Listening Skills Problem Solving and Decision Making Skills Results Oriented Positive Thinker Microsoft Office Skills Motivation and Delegation Skills Self-starter Personal and contact details- - Date of birth 17.09.88 Attested Degree Certificate References available on request