Emmanuel Iniodu– Digital Transformation & CRM Delivery
📧- 📞 -| 📍 Nigeria |
LinkedIn:.linkedin.com/in/emmyjnr
Professional Summary
Certified and results-oriented Project Manager with 1+ years of hands-on experience leading
enterprise-scale digital transformation initiatives, CRM implementations, and cross-functional
project teams across Agile (Scrum, Kanban) and Waterfall frameworks. Proven track record in
delivering high-impact solutions, optimizing workflows, and managing full project lifecycles
using tools such as Jira, MS Project, and Confluence. Adept in stakeholder management, sprint
planning, budget control, UAT coordination, risk mitigation (RAID), and delivering within
scope, time, and cost constraints. Skilled in aligning technology with business goals to drive
operational efficiency, customer success, and user adoption.
Core Competencies
● Agile Project Delivery (Scrum/Kanban/SAFe)
● Waterfall Project Management (PRINCE2 style)
● Project Lifecycle Management (Initiation to Closure)
● CRM Implementation (Dynamics 365)
● RAID Logs & Risk Management
● Sprint Planning & Sprint Reviews
● UAT Coordination & Training Delivery
● Budgeting & Cost Control
● Stakeholder Engagement & Communication
● Project Governance & Compliance
● Change Management & Adoption
● Documentation, Reporting & Knowledge Transfer
Tools: Jira, Confluence, Microsoft Project, Monday.com, Freedcamp, Trello, SharePoint, Excel,
PowerPoint
Professional Experience
Project Manager – Excelerate
Sep 2024 – Oct 2024
Project: Global Experiential Learning Virtual Event
Summary: Collaborated with a team of 7 members to plan and execute a 3-day virtual event
aimed at showcasing experiential learning capabilities to a global audience of students and
educators.
Key Responsibilities & Achievements:
•
Contributed to managing a $30,000 budget for a 6-month project timeline
•
Assisted in developing comprehensive project scope, including event concept, program
development, and virtual platform selection
•
Helped establish project objectives targeting 2000 attendees from 50+ countries
•
Participated in risk assessment and mitigation planning, particularly focusing on technical
challenges and engagement strategies
•
Supported the development of marketing campaigns and partnership initiatives targeting
10+ organizations
•
Contributed to milestone tracking and dependency management across various project
phases
•
Gained hands-on experience in stakeholder management and virtual event coordination
•
Applied lessons learned in effective communication, risk management, and timeline
management
Project Coordinator | Gocaboo Technologies | 15/02/2024 – 06/09/2024
Project: Implementation of Dynamics 365 CRM Sales
Summary: Successfully coordinated the implementation of a new Customer Relationship
Management (CRM) system (Dynamics 365 Sales) to enhance sales processes and improve
customer data management for GoCaboo Technologies.
Key Responsibilities:
● Managed project timelines, schedules, and resource allocation plans, ensuring all tasks
remained on track.
● Facilitated communication between stakeholders, including sales teams, management,
and IT personnel, keeping everyone informed of project progress.
● Compiled and maintained project documentation, including reports, meeting agendas, and
user guides.
● Supported the Project Manager with data gathering, user story development, and test case
creation.
● Monitored project progress, identifying potential risks and issues, and escalating them to
the Project Manager for timely mitigation.
● Provided administrative support, managing project files and ensuring smooth project
execution.
Achievement:
● Played a pivotal role in the successful on-time implementation of Dynamics 365 Sales,
leading to improved sales team efficiency and enhanced customer data management.
● Demonstrated strong organizational and communication skills, ensuring seamless
collaboration between diverse project stakeholders.
Education & Certifications
Professional PgCert, Project Management – Digital Technology Business School, London, UK
BSc, Political Science and Public Administration– University of Uyo, Nigeria
Certifications:
● Agile Fundamentals (Scrum & Kanban) – Udemy
References
Available upon request.
