Emmanuel Gabrido

Emmanuel Gabrido REMOTE VIRTUAL ASSISTANT -• - PROFESSIONAL EXPERIENCE Goodbye Junk Pty Ltd Sept 2024 - Present Administrative Assistant (Part Time) Oversees scheduling and coordination for the Service Delivery Team Manages recruitment processes and onboarding of new staff Prepares accurate job quotes and handles invoicing Conducts KPI analysis and performance evaluations Oversee timesheet approvals to ensure accuracy and timely submissions Bibiyan Law Group, P.C. Sept 2022 - June 2024 Lead Virtual Assistant / Assistant Intake Supervisor Oversee quality control of all intakes before forwarding to the attorney Manage incoming and outgoing referrals and leads Handle intake calls and collect follow-up documents for potential cases Draft legal documents and correspondence Manage client retention, including preparing and securing signed agreements Handle escalation and reception calls Perform administrative tasks such as tracking team metrics and case status follow-ups Oversee email and document management Manage Hubstaff for VAs across departments, including time tracking, timesheet approvals, time-off requests, and screenshot audits Shepherd Medical Staffing Agency Nov 2021 - Aug 2022 Recruiter / Cold Caller Create and manage job postings on social media and various job platforms Schedule and coordinate applicant interviews Manage and operate the Applicant Tracking System (ATS) Answer and handle reception calls Conduct cold calls to leads, including hospitals, rehabilitation centers, and clinics Oversee social media management and engagement Unified Pledge Home Health Feb 2021 - May 2022 Scheduler / Recruiter Coordinate and manage the scheduling of clinicians and patients Answer and handle reception calls professionally Prepare billing and invoicing records for accurate processing Compile and organize timesheets for clinician payroll Create and post job listings on social media and job platforms Schedule and initiate interviews for potential applicants Organize and maintain applicant documents and forms Draft forms and paperwork as required Oversee document management and ensure proper filing and accessibility Pathcutters Affordable Staff Philippines (Outsourcing Company) Mar 2020 - Apr 2021 General Virtual Assistant Trained as an Australian Real Estate and Mortgage Assistant Managed a Mortgage Broker client for 2 months, processing loans, collecting necessary data and documents, and preparing complete loan paperwork Transitioned to working with a Healthy Homes Inspection client, overseeing onboarding bookings, scheduling inspectors, performing quality control on inspection reports, and drafting certifications ALCO Medical Coding and Billing Services (Outsourcing Company) Jan 2017 - Feb 2020 Scheduler / Intake Coordinator Coordinate and manage the schedules of clinicians and patients Verify insurance policies for every patient to ensure coverage Handle intakes and onboarding for new patients Retrieve and organize medical records from hospitals and clinics Communicate daily with hospitals for coordination of care for hospitalized patients Order Durable Medical Equipment (DME) supplies as needed Oversee email and document management for efficient workflow Perform administrative tasks such as tracking weekly clinician visits and report submissions 11 FTC Enterprises, Inc. Oct 2015 - Nov 2016 Area Coordinator / Manager Conduct inspection visits and generate detailed reports on the inspection site Coordinate the scheduling of advertising materials with contractors Perform quality checks on completed projects to ensure standards are met Prepare comprehensive reports and presentations for clients regarding project progress Coordinate events, including venue booking and local manpower hiring Manage event day logistics and execution Prepare budget reports and manage financial tracking for events EDUCATIONAL BACKGROUND Bacolod City College BS Industrial Technology - Civil Tech