As an Acting Head of Operations at Woobs Resources Limited, I oversee the daily activities of a team of soft service staff, ensuring compliance with best practices, procedures, and health and safety standards. I also supervise the general cleaning of the environment and maintain absolute hygiene. With over 5 years of experience in internal auditing, I have developed strong skills in financial analysis, risk assessment, and process improvement. I hold a Master of Business Administration degree in Human Resources Management and a Post Graduate Diploma in Management Technology. I am also certified in Customer Service Delivery and Information Systems Auditing. My goal is to leverage my expertise in operations management and auditing to drive efficiency and excellence in the organization.