Emmanuel Crisostomo

306 JUAN LUNA STREET, SAN ROQUE, CAVITE CITY C E L L N O . ( 0 9 5 3 ) 5 8 1 - 6283 E-MAIL- EMMANUEL BAUTISTA CRISOSTOMO OBJECTIVE To enhance my skills in different aspects and be a part of the company’s success WORK EXPERIENCE Aug. 23, 2007 – June 30, 2008 Nazareno Messengerial & Delivery Services, Inc Cavite City Data Encoder • Download transactions for door to door money delivery and encode the delivered receipts of transactions that will be forwarded to our tie-up banks. Jan. 17, 2009 –Feb. 21, 2010 E-PLDT Ventus (Dish Network) Jupiter, Makati Customer Service Representative • Handles sales, billing and inquiries for Dish Network, replying to e-mail & answering calls, requesting billings and other documents, monitoring and validating of foreign inward manifest, encoding in the system, preparing documentation for delivery releasing, updating shipment reports of the dish in google sheet, filling and monitoring delivery, delivery trucking monitoring. May 25, 2012 – June 10, 2013 TRANSCOM ASIA Ortigas, Pasig Technical Support Representative • Handles troubleshooting technical support for Talk Talk mobile. April 27, 2018 – June 26, 2019 KUYA’S RESTOBAR & TAPSIHAN Cavite City Dishwasher • Monitoring and washing every dish and plates and making sure that is clean. July 10, 2019 – December 18, 2019 CHOWKING FOODS CORPORATION Cavite City Kitchen & Dining Staff • Handles & helps in food preparation like cutting of vegetables and cooks what customers ordered. • Handles everything in dining area such as maintaining the cleanliness of the dining area, taking orders from the customer and serving food. January 25, 2020 – June 12, 2020 JOLLIBEE FOODS CORPORATION Cavite City Kitchen Staff (Fry Personnel) • Handles frying of chicken, maintaining the crispiness and standard cooking of the chicken joy. Feb. 21, 2014 – Jan 31, 2023 JVTS GLOBE TELECOM Tanza, Cavite Sales Executive/Recruitment & Training Specialist/ Team Manager • Search for possible subscriber for Globe Home broadband, Orient possible subscribers the benefits of having internet. • Search for possible candidates for agent position, conduct Business Opportunity Meeting and conduct Product Training for Globe. • Guides and manages the team in making sure that all the information of the sales agents that is telling to the customer is correct. Manages the time of the team and monitor each team members. • Arranging & making schedules of different teams that will be deployed in all area. February 12, 2023 – December 18, 2023 VXI Global Holdings Moa Site Pasay City, Manila Customer Service Representative for AT&T MSS (Sales Account) • Handles Sales, billing and inquiries for AT&T SALES , replying to e-mail & answering calls, requesting billings and other documents, monitoring and validating of foreign inward manifest, encoding in the system, preparing documentation for delivery releasing, updating shipment reports of phones in google sheet, filling and monitoring delivery, delivery trucking monitoring. Upsell & Cross selling of mobile phones • Doing Inbound & Outbound calls for Sales purpose EDUCATION Primary Secondary Tertiary Vocational Manuel S. Rojas Elementary School Cavite National High School 1990 - - 2000 Asian Institute of Computer Studies 2000 - 2004 Cavite City Technological and Vocational School 1. Computer Technician 2. Computer Software Application 3. HTML Web Page Design LANGUAGES English and Filipino HOBBIES & SKILLS Reading Books and Researching in the internet. • I have the knowledge of how to deal & handle customers. • Willing to be train, eager to learn, fast learner, can work under pressure, can work under minimal supervision, can do supervisory task. AWARDS & RECOGNITIONS • Globe Telecom Best in Sales for a Team and Team Leader for Globe Telecom. • Globe Telecom Best Agent in SL1 who hit 120,000 actual sales in South Luzon Region during pandemic. • Best in Attendance, Most Helpful, Best of the best verbatim for 3 straight weeks (VXI Moa) • Best Team Manager (Globe Telecom) SEMINARS ATTENDED Excel Asia & Aspire I.T. – Call Center Agent Skills Training - Correct grammar and speech, How to speak English fluently, Being confident in speaking English, Building strong and effective conversation, Building rapport to the client, Accent neutralization, Telephone etiquette. PERSONAL INFORMATION Name: Emmanuel B. Crisostomo Sex: Male Address: 306 Juan Luna Street, San Roque, Cavite City Place of Birth: Cavite City Citizenship: Filipino Date Of Birth: January 17, 1984 Weight: 133lbs Cell No. - Civil Status: Single Height: 5’6” Religion: Christian Color of the Hair: Black Color of the Eye: Brown Father’s Name: Efren C. Crisostomo Mother’s Name: Belinda B. Crisostomo Languages and Dialects you can speak or write: Tagalog and English Persons to be contacted in case of emergency: Mrs. Belinda B. Crisostomo His/Her Address and Telephone: Same as above CHARACTER REFERENCES NAME OCCUPATION ADDRESS 1. Mrs. Ludinia Calmerin Team Leader Cavite City 2. Mr. Mon Pabilona Architect Cavite City 3. Mrs. Florie Nadal Employee Noveleta, Cavite I HERE BY CERTIFY that the above information is true and correct to the very best of my knowledge and belief. EMMANUEL B. CRISOSTOMO Community Tax Certificate no- Issued At : Cavite City Issued On : Sept 18, 2025 TIN No.:- SSS No.:- PAG-IBIG No.:- PHILHEALTH No.:-