Emmanuel Chukwubuikem Onuorah

Emmanuel Chukwubuikem Onuorah

$8/hr
Client Success Manager | Virtual Assistant | CRM, Social Media & Sales Support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Yaba, Lagos, Nigeria
Experience:
7 years
About

If you’re looking for a reliable, detail-oriented, and proactive Virtual Assistant who actually understands clients, systems, and growth, you’re in the right place.

I specialize in Administrative Support, Client Success, CRM Management, Social Media Support, and Sales Operations. I help growing businesses stay organized, retain customers, and scale smoothly without things falling through the cracks.

I’ve worked with consulting firms, startups, and digital marketing companies in fast-paced environments where accuracy, communication, and ownership matter. I don’t just “assist”, I support your business like it’s my own.

✅ What I Help You With

Client Success & Retention

• Client onboarding and follow-ups (Email, Chat, Text)

• Relationship management and retention tracking

• Coordinating between clients and internal teams

• Ensuring fast, professional responses (under 24 hours)

Administrative & Account Support

• Calendar management, scheduling, and inbox support

• Order entry, payment processing, and data verification

• Creating and following SOPs (Standard Operating Procedures) from Loom videos

• Research and documentation support

CRM & Sales Operations

• CRM data entry, cleanup, and pipeline management

• Prospect follow-ups and deal tracking

• Sales admin support and reporting

• Maintaining accurate, up-to-date client records

Social Media & Marketing Support

• LinkedIn management (including Sales Navigator)

• Social media scheduling and posting (Instagram, TikTok, Facebook)

• Media pitching and PR outreach using pitching tools

• Canva designs and content assistance

💡 Why Clients Enjoy Working With Me

✔ Strong English communication and grammar

✔ Extremely detail-oriented (nothing slips)

✔ Comfortable with fast-changing startup environments

✔ Tech-savvy and quick to learn new tools

✔ Calm, professional, and client-focused

✔ Takes feedback well and improves fast

​I naturally fit teams that value accountability, adaptability, and results. If it’s not documented, I document it. If there’s a better way, I find it.

🛠 Tools & Platforms

CRM Systems • LinkedIn (Sales Navigator, Live) • Slack/Zoom • Canva • MS Office • Google Workspace • Payment Processors • Customer Support Tools • Social Media Schedulers

⭐ Ideal For Businesses That Need:

• A dependable long-term Virtual Assistant

• A Client Success or Retention Associate

• An Administrative & Account Support Rep

• Someone who can own tasks without constant supervision

📩 Send me a message and tell me what you need help with. I’ll quickly tell you how I can support your business and make your workload lighter.

Languages
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