I'm a results-driven Remote Customer Support Specialist and Virtual Assistant with 1+ years of experience helping U.S. and international businesses deliver exceptional customer experiences. I specialize in email management, live chat support, CRM administration, and inbound/outbound call handling.
I'm proficient in HubSpot, Zendesk, Salesforce, RingCentral, and NetSuite, and I bring a proactive, detail-oriented approach to every task. I have managed high-volume customer queues, resolved escalations with a 95%+ satisfaction rate, and supported executives with scheduling, data entry, and client communication.
I'm available full-time during U.S. business hours (EST/PST) and committed to delivering accurate, timely, and professional results. If you need a reliable remote team member who hits the ground running, I'm ready.