Emmanuel Ayitey

Emmanuel Ayitey​ ​ Contact: -​ ​ E-mail:- Career Objective​ ​ I seek to bring the best value to my employer by rendering value-adding tasks at all times through continuous learning and efficient implementations. To achieve this I leverage the skills I have gained through my experience in business functions and across multiple industries. My abilities include requirement gathering, analyzing complex business processes and issues, managing stakeholders and their expectations, collaborating with teams to deliver solutions as well as facilitating agile/scrum projects. ​ Key Skills​ ​ Business analysis | Accounting | Project management (Agile/Scrum) | Product design & management | UI/UX Design | User research | Stakeholder management | Process improvement | Documentation & reporting | Team leadership | Training & Facilitating Workshops Applications and Tools​ ​ Microsoft Word | Excel | Powerpoint | Visio | Jira | Microsoft Dynamics | Trello | Clickup | Figma | Miro ​ ​ Professional Experience​ ​ 1. Web Developer (Freelance) | Paynetworx Limited, USA | 2024 - Redesigned the website for Paynetworx’ parent company in the United States.​ - Analysed the existing website, the business objectives and the Americans with ​ Disabilities Act (ADA) for website accessibility and implemented a new website that ​ satisfied federal law, business objectives and users with disability. 2. Web Developer (Freelance) | Paynetworx Limited, UK | 2023 - Redesigned the website for Paynetworx UK ​ - Collaborated with the UK’s Payment Services Regulator (PSR) ​ - Gathered updated requirements for complex financial calculators for card charges​ - Developed business process diagram of current and updated requirement and ​ addressed the gaps in the presentation and logic of existing financial calculators ​ making them compliant. 3. Technology Training Lead | Dellac School of Languages & Technology | 2022 to 2024 Emmanuel Ayitey​ ​ Contact: -​ ​ E-mail:- - Led the technology training department to create and implement various technical and ​ non-technical courses. ​ - Facilitated training including Scrum Master certification, Scrum Product Owner, Project ​ management, Frontend Development, Introduction to Backend Development (with ​ Python/Javascript). ​ - Supervised basic computer literacy and Microsoft Office suite training. 4. Business Analyst & Strategy Lead | Trimester Save | 2019 to 2022 - Spearheaded the development of a fintech solution, conducting thorough analysis and documentation of business processes to ensure successful implementation..​ - Collaborated with stakeholders to gather business requirements, translating them into functional specifications and user stories to build a product our users and investors loved.​ - Successfully launched a flagship fintech solution that raised over $100,000 to reduce maternal mortality and induce financial inclusion.​ Funding organisations included Unicef, Unicef Startup Lab, MEST, Mastercard ​ Foundation with support from Government of Ghana, the Ministry of Health, Ecobank ​ Group, Emergent Technologies, People’s Pensions Trust, etc. 5. Country Manager | Impressius Ghana | 2018 to 2020 - Successfully established and grew Impressius Ghana as the first African country and the 19th of the company globally.​ - Managed stakeholder relationships, negotiating key partnerships and closing significant deals to expand business operations.​ - Optimized business operations through relationship / key account management, team building and negotiation, contributing to a 10.7% profit margin within one year. 6. Functional Consultant / Business Analyst | Hatua Solutions | 2014 to 2016 - Facilitated business process reviews and ERP implementations ​ - Worked closely with stakeholders to identify and optimize processes.​ - Gathered requirement from users (staff and management)​ - Documented and communicated business requirements with developers​ - Ensuring alignment and successful project delivery. ​ - Provided post-implementation training and support ●​ ERP Implementation at Dannex Pharmaceutical: Led the business process review and system integration, resulting in a 20% reduction in operational costs.​ ●​ Group-wide ERP Implementation at Jospong Group: Led and drove group-wide ERP implementation across 32 subsidiaries distinct business processes and designed globally compliant financial reporting data, contributing to reinstatement of funding by the World Bank. Emmanuel Ayitey​ ​ Contact: -​ ​ E-mail:- ​ ​ 7. Customer Service officer (NSP) | Standard Chartered Bank | 2012 to 2013 ●​ Customer Service Representative (Osu Branch) ●​ Customer Service Representative (Head Office) Advocated for the use of Google maps for the accuracy of customer residential address proofs over hand-drawn directions and I was around to see the granting of internet access in-branch. ●​ Human Resources Officer (Head Office, High Street) Conducted application screening based on the bank’s criteria, corresponded with referees and prepared appointment letters for new employees to ensure a smooth onboarding process. ●​ Branch Operations Assistant (Head Office, High Street) Collated daily and weekly branch reports, and assisted with the process of clearing bank cheques. I also ensured that tellers were well resourced to serve customers. 8. Audit Assistant (Intern) | Deloitte | 2011 ●​ ●​ ●​ ●​ Checked clients’ books for consistency with internal standards and regulations. Checked clients’ compliance with laws such as tax law and safety laws Checked clients’ compliance with financial reporting standards Physical verification of client assets including fixed assets and inventory verification at clients’ warehouses Education & Certifications ●​ Certified Financial Reporting Expert | Institute Economics and Finance | 2025 ●​ Scrum Product Owner Accredited Certification | Scrum Institute | 2024 | Credential Link ●​ Scrum Master Accredited Certification | Scrum Institute | 2024 | Credential Link ●​ Agile Scrum and Digital Transformation Training | Scrum Institute | 2022 ●​ Accredited Project Manager Certification | International Organisation for Project Management | 2021 | Credential Link ●​ Certified Information Systems Auditor Training | Kofi Annan Centre For Excellence-AITI | 2018 ●​ Bachelor of Science in Administration (Accounting Option) | University of Ghana Business School | 2009 - 2013 Emmanuel Ayitey​ ​ Contact: -​ ​ E-mail:- References Mr. Samuel Quaynor​​ ​ ​ Financial Crime Surveillance Manager,​ Standard Chartered Bank Ghana​ ​- ​ ​ Phone: -​ ​ ​ ​ ​ ​ ​ ​ Dr. Franklin Amuakua-Mensah​ Research Manager, Environment for Development Initiative,​ University of Gothenburg, Sweden-Phone: - Georgina Nartey​ ​ ​ Product/Project Manager​ ​ Hatua Solutions Limited​ ​ Email:- Phone: -​ ​ ​ ​ ​ ​ ​ Alhassan Musah Lecturer, Department of Accounting and Finance Email:- ​ Phone: - ​ ​ ​ ​ ​