EMMANUEL ASOE
Ghanaian |17th Brenya Street, Achimota-Accra, Ghana | --| https://www.linkedin.com/in/emmanuelasoe
SUMMARY
● Detailed-oriented professional with excellent communication skills.
● Energetic self-starter with experience in Technical Support and customer service.
● Excels in providing exceptional service to clients; especially skilled with handling challenging customers.
● Completed IT Support Specialist and AWS Certified Cloud Practitioner Certification.
EDUCATION
IT MICE – Accra, Ghana
Certificate of Completion in IT Support Technician
October 2020 – January 2022
Coursera/Google – Online
Certificate of Completion in IT Support Specialist Professional
January 2022 – March 2022
Azubi Africa – Accra, Ghana
AWS Certified Cloud Practitioner
January 2022 – April 2022
WORK EXPERIENCE
Technical and Sales Support
April 2022 - present
Nhibit Limited – Accra, Ghana
● Coordinated the design and launching of the company’s website within my first three months of working.
● Added products to the company’s website with details which increase sales and easier access to product information
for clients and customers.
Office Administrator
May 2020 - October 2020
Fin-Soft Accounting and Management Consultants – Accra, Ghana.
● Skillfully managed administrative responsibilities for the company: Creating memos, cover letters, drafting contract
proposals, binding documents and supervising employees.
●
Trained interns in office tasks which later became full-time employees.
VOLUNTEER ACTIVITIES
Technical Support/Assistant Sound Engineer, ICGC Shiloh Temple, Achimota Golf Hills
November 2019 - Present
Provide technical support and assist in ensuring there is better sound for both online and offline services enabling effective
service for all occasions.
SKILLS
Data Entry and formatting
Active Listening
Efficiency under pressure
INTERESTS
Nature & Wildlife
Conservation
Socio-Economic
Empowerment
Organizational growth
LANGUAGES
Ewe - Native
English - Expert
Twi - Expert
Creative Problem-Solving
SSecurity of Data and data
confidentiality.
