Emmanuel Angeles

Email ad:-127 S.E. Dao St. Marikina Heights Marikina City - (globe) - (smart) RESUME Emmanuel F. Angeles Objective To be employed by quality company/organization that offers better opportunities, career-growth oriented challenges with corresponding compensation based on my qualifications, experiences, educational attainment, and job performance. Summary of Qualifications Work experience includes more than 15 years in office procedures and administration rendering full secretarial and clerical support and 3 years in various BPO companies working as customer service and technical support representative. Two years as a part-time Uber driver. Can compose memorandums, technical reports and other business correspondence. Familiar with document filing, reports, project presentation and various layouts of forms and other office documents. Receives incoming calls reference to technical support and customer service billing issues. Proficient in various software applications (word processing, spread sheets, presentations and databases). Proficient knowledge in internet surfing, research, and email (MS Outlook). Familiar with computer graphics, shopify (dropship) and digital marketing. Work History Self-employed Online selling (real estate properties, FDAS equipment, etc. Feb 10, 2019 to present AFNI, U.P. Diliman, Quezon City Customer Service Representative October 16, 2018 to January 5, 2019 Verizon Pre-Pay Account, U.S. SITEL, Pioneer Ave., Pasig City February 25, 2018 to August 18, 2018 Customer Service & Technical Support Representative DirecTV Account, U.S. Uber driver (self-employed) / Virtual Assistant July 2016 – Jan 2018 Concentrix, Eastwood Libis Quezon City May 8, 2015 to November 6, 2015 Customer Service Representative/Technical Support Dish Satellite Account, U.S. Transcom (Philippines) Edsa Ortigas Customer Service Representative/Technical Support February 25, 2013 – September 5, 2014 Talktalk, UK Jubail Industrial College Lab. Tech/Secretary – March 31, 2009 to November 15, 2009 (ME Department) Lab. Tech/Secretary – September 11, 2005 to March 30, 2009 (MIT Department) P.O. Box 10099, Madinat Al Jubail Al Sinaiyah 31961, Saudi Arabia Arabian Industrial Fibers Company (Ibn-Rushd) Executive Secretary - September 5, 2000 to September 4, 2001 P.O. Box 30701, Yanbu Al Sinaiyah, Saudi Arabia Dallah Real Estate & Tourism Co., (Shareek) Executive Secretary - June 20, 1996 to October 31, 1998 P.O. Box 430, Jeddah 21411, Saudi Arabia Saudi Maintenance Co., Saudi Ordnance Corps Program (SOMC-SOCP 01) Computer & D/E Operator - April 1, 1992 to March 26, 1993 Computer & D/E Operator - August 26, 1989 to February 26, 1991 Clerk Typist (English) - November 15, 1986 to August 26, 1989 P.O. Box 58305, Riyadh 11594, Saudi Arabia Olayan Saudi Holding Company Secretary - May 15, 1983 to February 28, 1985 P.O. Box 1520, Alkhobar, Saudi Arabia Allied Banking Corporation, Ayala Ave., Makati, Metro Manila Clerk Typist / Telex Operator - March 16, 1979 to March 23, 1981 Ayala Ave., Makati, Metro Manila Education Bachelor of Science in Commerce Major in Accounting Polytechnic University of the Philippines, 1981, Sta. Mesa, Manila 4th Year, Undergraduate Secondary School, Major in Steno-Typing Polytechnic University of the Philippines Laboratory High School, 1977, Sta. Mesa, Manila Computer Skills Has knowledge of personal computers and other office machines: Macromedia, Photoshop 7.0 & CS, Windows Office 2003, Office 2007, XP / ME, Office 2000, MS Outlook, Windows 95/98 Programs, Word Perfect 5.1/5.2/6.0, MS Publisher, MS Visio, Adobe Photoshop, PowerPoint, MS Project and Access. Experience in WANG word processor and IBM Data Entry Terminals 3278/3192 under IBM AS/400 CICS and computer operation under SAP and ORACLE environment. Others Has strong leadership with interpersonal skills. Can train, develop and motivate personnel. Good working attitude and be able to professionally relate with others. I have excellent communication skill in English both oral and written. Selfmotivates and results oriented. I am presentable, articulate and confident. I am willing to work flexible and long hours. I am fast and accurate typist – 70-80 wpm 97% accuracy. I have knowledge in operating various fax/photocopying, scanner, telex, scanner, transparency machines. I am familiar with spoken Arabic & Japanese languages. I am a holder of Philippine and Saudi driver’s license. Date of Birth - March 11, 1960. Google analytics, Facebook ads, shopify, magento e-commerce. Seminars and Training MS Office System 2003 to Windows 10 (MS Word, Excel, Powerpoint& Outlook) December 2003, Edupro Inc., Makati City; Windows XP Sales Training, Microsoft Philippines, Makati, December 2001. Windows Server Sales Training, Microsoft Philippines, Makati, November 2001. WordStar and Lotus 1-2-3, 160 hours of instructions, Phil. Ports Authority Training Center, Manila. EDP and Data Entry, 200 hours of instructions, Phil. Ports Authority Training Center, Manila. International Communications: Systems and Procedures, RCA Bldg., Makati, Manila. Data Encoder Examination, Cabanatuan City, National Manpower Youth Council, 1992 Passed. TOEFL, May 1990 – 547 score, SAT, 1990 – Passed. SSS -, HMDF Pagibig -, PhilHealth -, TIN-. Passport P-B validity 10 May 2019 – 9 May 2029 issued DFA NCR Northeast Ali Mall