EMMALYNN MORALES ADEVA
#1 TAURUS ST. VILLA ERNESTO SUBD. PHASE 1
GUSA, CAGAYAN DE ORO CITY-AUGUST 24,-
EDUCATION
BACHELOR OF SCIENCE IN
BUSINESS
ADMINISTRATION
MAJOR IN FINANCIAL
MANAGEMENT
Xavier University Ateneo de
Cagayan
73 Corrales Avenue, Cagayan
de Oro
March 2019
SKILLS
WORK
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE - TELLER
PLDT Customer Frontline Solutions Inc
JANUARY 2020 - MARCH 2022
Accurate data capture of transaction details
Machine-validation of Statement of Account (SOA)
and check
Collection of SOA stub & Generation of PLDT reports
Reconciliation of collection and stubs vs.
transaction summary
Uploading of collection data and deposit slip entry
& Prepares deposit slips and cash/check for deposit
Filing of PLDT documents & Daily depositing of
collections
EVENTS COORDINATOR - JD Collaboration Travel &
Events Co.,
JUNE 2017 - MARCH 2019
Strong Communication Skills both
oral and written.
Knowledgeable in Business
Planning and Management.
Knowledge in Accounting, Finance
and other areas of Management.
Have a good customer service
orientation and can function on
limited supervision.
Fast Learner, Hard worker, Team
Player and Self –motivated.
Sound knowledge in Data Entry
and Record Management.
Computer and Internet Literate
Establishing and maintaining relationships with
vendors and venues
Planning event details and aspects, including
seating, dining and guests.
Creating reliable financial reports and collecting
payments
SUMMER JOB TRAINEE - Job Placement Bureau Peso
(City Hall)
MAY 2014 - MAY 2019
Fulfill tasks set out by supervisors from several
departments.
Assists job applicants with their interviews and
documents
Encode and Gather companies who are in need of
applicants
References available upon request