Emmaculate Ochieng

I am a customer service representative with 3+ years of experience in sales and customer support. A creative, sharp-minded person with leadership and account management skills. Strong time-management skills and work ethic. Revenue and results-driven.

I am skilled in communicating with clients over the phone and email. I have experience with live chat support, social media support, and Zendesk, and am eager to learn to use any new tools that get the job done.

I have experience as an account manager, sales, and marketing personnel. I can handle cold calling and emailing with or without a provided script.

I am open to constructive criticism and I believe I have a good sense of humor. I meet deadlines and don't make promises I can't keep. I am a team player, but can steer the ship alone if need be. I am tech-savvy and have excellent written and spoken communication skills. I look forward to working with you in providing excellent customer service and anything else you might need help with.