Emma Mercado

EMMA L. MERCADO #396 Calepaan Asingan Pangasinan E-mail:-Mobile Number: - : - OBJECTIVE: To serve in an organization, which offers challenging opportunities and an excellent environment, so it would enable to improve my abilities, develop myself and give me an opportunity for career advancement. WORK EXPERIENCES: Home Based Online Teaching Korean Students September 20, 2016 onwards Human Resources Officer Synergy Extreme Contact Solutions Urdaneta City Pangasinan August 29, 2012 – September 11, 2016 Nature of Job: In charge of handling all the documents with regards of the agents details. Doing weekly and monthly reports of the sales status and performance of the agents. Handling the attendance of the agents. Doing the DTR of the employed staff. Counseling agents. Participating training for the new trainees. Dealing and explaining to the agents if there are new campaign and rules in the company. Making good ambiance inside the office. Transacting in banks for the salaries of the agents. Accounts cum Receptionist cum Admin cum Early Learning Program and Dance Teacher Cello Music and Ballet Centre Dubai UAE February 2008-June 2011 Nature of Job: To coordinate with the accounts regarding on recording all the data’s To make the monthly salary of the employees. Send fax messages, do the photocopying of documents Keeping all files In charge of the reception area to be pleasant Welcomes visitors In charge of the switchboard (Incoming and Outgoing Calls) Send fax messages, do the photocopying of documents Keeps mails, newspaper, stationeries first aid kit and courier services Prepares staff monthly roster and timesheets Keeping all files To prepare dance lessons for the students Teaching little kids in early learning centre Administrative Assistant Oasis Construction Engineering Services LLC DUBAI UAE November 2007-January 2008 Nature of Job: To coordinate with the accounts regarding on recording all the data’s To make the monthly salary of the employees. Send fax messages, do the photocopying of documents Keeping all files Sales Executive cum Data Encoder Royal Palace Furniture L.L.C. U.A.E. SHARJAH November 2006- October 2007 Nature of Job: To welcome and assist the customer in the showroom To explain, convince, suggest, the customer about the furniture requirements To give creative ideas to the customers for the furniture requirements To make good presentation of measurements and requirements for furniture To maintain log of customer walk-ins and enquiries and conclude sale To achieve monthly sales targets and reports to showroom manager To make quotations for export customer and conclude sales To enter the sales orders in Orion software and schedule delivery To check the stocks and make new orders to be displayed in the showroom Sales Executive K.O.K.O Shop Jumeirah 2 Dubai, U.A.E. July 2006-Oct 2006 Nature of Job: To introduce the new arrival items to the customer To ensure that all items have price tags To monitor the fast and slow moving product To interact with the customer, access customer requirement and ensure best customer service. Accounts Assistant cum Purchasing Clerk Aeroplus Manpower Company, Philippines Feb 2005- May 2006 Nature of Job: To enter the accounts as well as the profile of the supplier To deal with the supplier and get the best bidding To coordinate with the accounts regarding on recording all the data’s To make the monthly salary of the employees. Receptionist/Secretary New Urduja Hotel and Restaurant, Philippines (3Star Hotel) April 2004- Jan 2005 Nature of Job: In charge of the reception area to be pleasant Welcomes visitors In charge of the switchboard (Incoming and Outgoing Calls) Send fax messages, do the photocopying of documents Keeps mails, newspaper, stationeries first aid kit and courier services Prepares staff monthly roster and timesheets Keeping all files Other Job Experiences: Cashier Department Store Magic Mall Urdaneta City, Pangasinan October 2003 - February 2004 Full Time Sales Associates 7 Eleven Philippine Seven Corporation Urdaneta City Feb 2003 - May 2003 Cashier Supermarket C.B. Balingit Supermarket and Department Store Nancayasan Urdaneta City Pangasinan November 2001 - April 2002 EDUCATIONAL BACKGROUND: TertiaryBachelor of Science in Accountancy (Graduate) Lyceum-Northwestern University, Philippines- References can provide upon your request.