Emma Ejeofobiri

EJEOFOBIRI, EMMA. Birmingham, United Kingdom | Phone: - | Email:- PROFILE SUMMARY I am a dedicated and reliable Business analyst who is passionate about the use of technology to drive business success. I have worked on international projects, liaising with key stakeholders to ensure that projects are delivered to the highest standard. I am experienced in managing cross-functional resources to deliver innovative solutions, while ensuring adherence to deadlines. I have a track record of success in advancing company growth via analytical and unbiased leadership. High-energy and highly driven. Sales and operations specialist with a track record of success in the creation and implementation of focused, long-lasting projects. PERSONAL SKILLS AND COMPETENCE I have good organizational and leadership qualities. I am very resourceful with information gathering. Excellent communication skills Very flexible with good time management and planning skills. Proficient use of Jira and Trello EDUCATION, CERTIFICATIONS AND TRAININGS Ulster University, Birmingham, United Kingdom Present Master of Science: International Business with Data Analytics Madonna University, Nigeria - Bachelor of Science: Microbiology. International Institute of Business Analysis - Entry Certificate in Business Analysis (ECBA) Project Management Institute - Certified Associate in Project Management CAPM (In View) Piston and Fusion Ltd - Project Management Professional training (PMP) PRINCE2 Certification (In View) WORK EXPERIENCE Business Analyst Almond Careers, United KingdomJune 2022-Present I performed dashboard and data analysis to inform business decisions I developed use case diagram and flow charts. I collaborated with several stakeholders to gather business needs and record process flows. I informed stakeholders on changes affecting their functionality. I created reports, presentations and documents to convey information. I collaborated with team members and other departments. I followed scope, schedule and budget deliverables. Sales Director (Own Business): February 2020 – February 2022 Sonatura Essential Oil, Nigeria I developed and executed strategic plans to achieve sales targets and ensured they were met. I created and communicated sales goals and ensured executives are informed on all progress. I engaged in building and maintaining relationships with customers, while holding discussions with them to better understand their business objectives and needs. I effectively communicated value propositions through presentations and proposals. Territory Sales Manager: January 2018 – April 2020 Medheights Pharmacy Ltd, Nigeria I planned, developed and implemented effective sales strategies to meet customer satisfaction and organizations sales target which enabled our organization meet its sales target of 600 million naira in April 2020. I established productive and professional relationships with key personnel in assigned customer accounts and plan engagements for prospective clients. I supervised and managed effective product distribution to all customer under my account. I liaised with marketing and product development department to ensure brand consistency was maintained. Medical Sales Representative: October 2016 - Dec 2017 Medheights Pharmacy Ltd, Nigeria I monitored and analyzed product sales performance and suggest ways of improvement I assisted with training Sales Representatives and integrated them into the various marketing solutions. I provided timely and effective solutions that aligned with clients’ needs. I planned work schedules with other sales team members. Medical Sales Representative: March 2016-October 2016 Labeta Drugs Ltd, Nigeria I arranged appointments to see existing clients and ‘cold call’ new contacts. I made bi-monthly presentations in hospitals, pharmacies and corporate organizations to educate medical personnel of our products. I built and maintained strong relationships with medical personnel. I provided after-sales service to clients. Medical Sales Representative (Marketing Unit): March 2014-November 2015 Benjamin Michaels Ltd, Nigeria I was responsible for developing and implementing strategies that promoted the company’s products online thereby creating a brand image. I managed various channels like social media networks and email marketing to deliver persuasive and cohesive marketing message to the target audience. I utilized my analytical abilities to evaluate end to end customer experience across multiple channels and customer touch point.