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C O N T A C T
D E T A I L S
21 King St. #803 London, Ontario
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W O R K
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E X P E R I E N C E
>>Benefits Officer
Service Canada | 2017 to 2021
Administered Employment Insurance benefits by making
complex decisions according to legislation and policy, while
also utilizing various systems and technology. Communicate
by gathering and providing information to Clients and
Stakeholders.
>>Payment Service Officer
EMILY
VOGEL
BENEFITS
DELIVERY AND
OFFICE
MANAGEMENT
/ ALL ABOUT ME
I am an experienced benefits
delivery and office administration
professional who is proficient with
technology. Able to work well
under pressure and with tight
deadlines. Looking to advance and
develop knowledge in Human
Resources, recruiting and other
administrative duties.
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Service Canada | 2014 to 2017
Calculate and implement decisions made according to
legislation and Policy. Ensure accuracy in various
components of an employment insurance claim prior to
issuing payments to clients, ensuring timeliness.
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E D U C A T I O N
H I S T O R Y
>>Bachelor of Arts
University of Guelph | April 2014
Studied various courses in Psychology, Sociology and
Child and Family Studies.
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>>High School Diploma
St. David’s CSS.
> | June 2011
Honour roll student with average above 80 percent.
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C O M P E T E N C I E S
Technology use
Customer Service
Organization/Prioritizing
Fluent in Microsoft suite
Independent/Self Starter
Work within a team
Effective communication
Reliable and Efficient
Office administration
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O T H E R
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I N T E R E S T S
Rock climbing
Lifting weights and coaching others
Animal Rescue
Reading and Self Improvmeent
