Emily V. Tumon
9a 5b Amado Compound Galant St.
Balanti, Banaba, San Mateo, Rizal, PH
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Profile Summary
Experienced AP Specialist with 2 years of work experience in a Shared Service Environment. Handled a team of 30 supporting our TL in production works, meetings, trainings and coaching. Control errors by performing audit set by the client to make sure that invoices are processed correctly. Receiver of Executional Award by the account’s management and continue to provide excellent service and relationship to stakeholders.
Professional Experience:
Sr. Business Analyst
IBM Business Services, Inc.
Apr 2015 – present
Tasks:
Invoice Processing
Processed high volume invoices, credit/debit memo within 8-business hours to meet KPI.
Exception Management
Control number of invoices to be sent to Exception. Analyze what needs to be done in order to provide right inquiry to Plant Controller.
Coach analysts what should be done whenever processing critical invoices.
Send report to the management on the statistics of invoices sent to exception.
ZFI Audit
Audit set by the client. Certain parameters are being checked to make sure that invoices are okay for payment and to avoid escalations by the Controllers and/or vendors.
Issue Resolution
Do research and resolution to vendor’s inquiry in a timely manner.
Team Management
Conduct daily huddles, send high priority invoices, trainings and help the team about the process. Oversee the team’s performance in the absence of TL.
Payroll Specialist
IBM Business Services, Inc.
June 2014 – Mar 2015
Handled end-to-end payroll activities and other adhoc tasks (Recons, JE posting, etc).
Administration Officer
Nephrology Center of Fairview
Nov. 2013 – June 2014
Manage admin staff and the center’s need such as facility improvement, bills, etc.
Handled revolving fund in case of emergency expenses.
Do timekeeping of the staff and doctors and address issues if there’s any.
Generate daily sales and admin reports to the Area Manager and discuss it during corporate meetings.
Other admin tasks.
Educational Background
BSBA- Human Resource Management
AMA Computer College - East Rizal
May 2010 – Dec 2013
(Dean’s List)
German Language – Extramural Class
UP Diliman
