EMILY MAINA
E X E C U T I V E
A S S I S T A N T
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PROFILE
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Experienced Executive Assistant with over 7 years' proven track
Nairobi, Kenya
record: dedicated to enhancing productivity, optimizing workflow
efficiency, and providing strategic support for organizational success.
EXPERIENCE
VIRTUAL PRODUCTIVITY ASSISTANT
Prialto
October 2023- Present
Complex Calendar Management: Skillfully manage intricate
calendars, scheduling appointments and coordinating meetings
across time zones and team members for seamless productivity.
Preparing Presentations and Spreadsheets: I create engaging
PowerPoint presentations and organized spreadsheets, conveying
key messages and data effectively.
Expense Management: Meticulously track expenses, reconcile
accounts, and ensure compliance with company policies,
streamlining the expense reporting process.
Travel Management: Efficiently handle travel arrangements,
prioritizing cost-effectiveness and traveler preferences for smooth
logistics.
Coordinating External Meetings: Navigate complex networks,
facilitating communication and collaboration through seamless
scheduling and logistics.
CRM Management and Data Entry: I maintain CRM systems with
accuracy and organization, supporting decision-making and
enhancing customer relationships.
SKILLS
Process Improvement
Problem Solving
EXPERIENCE
EXECUTIVE ASSISTANT- CTO & CIO
Airtel Africa
March 2020- Present
Time Management
• Managed and maintained the CTO & CIO’s diaries.
Organizational
• Handled highly sensitive/confidential matters as required
Problem-Solving
• Raised re-imbursement & per-diem claims for the Chiefs in the
Inter-personal
ORACLE system, and followed up with the finance team for timely
Adaptability
disbursements.
Event Coordination
• Team space planning and floor movement
• Facilitated staff trainings/meetings and conferences (approximately
30 people).
• Arranged staff travels as needed, including; visa application,
ticketing, hotel bookings, airport transfers etc.
• Ensured there is order in the office and maintained a good office
outlook at all times.
• Disseminated all incoming and outgoing correspondence effectively
• Booked vendor/partner invoices in the system and ensured timely
processing of payments.
EXECUTIVE ASSISTANT
Airtel Networks Kenya Ltd
May 2016-February 2020
• Managed and maintained the Directors’ busy diaries, ensuring diary
commitments and travel arrangements are managed effectively.
• Coordinated travel and accommodation requirements, in sync with
the other OPCO’s ensuring arrangements are in place to match the
Directors’ requirements.
• Managed the Directors’ meeting requests, ensuring timely/prompt
response.
• Coordinated interviews and recruitment of senior managers with
HR team, in line with Directors’ diaries.
• Coordinated meetings, conferences and yearly conclaves for the
departments(approximately 100 people).
EDUCATION
DIPLOMA IN INTERIOR DESIGN
The Interior Design Institute
March 2024-to date
EXPERIENCE
MARKETING EXECUTIVE
Nation Sacco Society Ltd
Jul 2015 - Dec 2015
• Assisted in registering new members joining the Sacco.
• Assisted in planning member-education forums for existing
BACHELOR OF
COMMERCE(MARKETING)
Kenyatta University
September 2010-April 2015
members
• Prospected new potential customers
• Handled customer queries and complaints
• Participated in developing marketing strategies and plans.
ACCOUNTS ASSISTANT-INTERN
Kenya Pipeline Company Ltd
June 2012 - August 2012
• Assisted in reconciliation of daily deliveries to the shippers
• Recording and confirmation of aviation delivery receipts
• Prepared advice notes to customers
• Conducted analysis of pit usage at JKIA
• Assisted in keying in flying receipts to SAP system
• Ensured proper filing and retrieval of documents.
