Emily Joy Reyes

EMILY JOY REYES -EXPERIENCE - Https://ph.linkedin.com/in/emily -joy-reyes-78490bab SKILLS 1. Critical thinking related to analyzing a prospects interest level 2. Ability to manage time effectively 3. Proficient in MS Word and Excel, 4. Good communication, written and interpersonal skills CHARACTER REFERENCE JT Feliprada Former Team Leader (Integrated Marketing Bureau) - Marie Malacaman Account Lead (Integrated Marketing Bureau) - TEAM LEAD/INTEGRATED MARKETING BUREAU June 2015 – Present Guide and monitor team members to develop new business via social media and to identify appropriate contacts within the target market, follow up on leads to identify potential prospects. Manage data for new and prospective clients, ensuring all communications are logged, information is accurate and documents are attached. Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel. Transcom (Iloilo) CSR (Customer Service Representative) April 2014 – Jan 14, 2015 Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships. SPi Global (Iloilo) ACSR (Advance Customer Service Representative/ Advance Technical Support) Aug 2012 – February 2014 Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences. EDUCATION Bachelor of Science in Commerce major in Marketing/ 2001 University of San Agustin Gen Luna Street, Iloilo 5000 Philippines