Emily Holloway-
www.linkedin.com/in/emilylholloway
Professional Experience
Copywriter, RevolutionParts.,Inc., Phoenix, AZ 04/18-present
● Works within agency department to produce distinct and refreshing content for various clientele
● Assigned projects with minimum word count requirements, with a focus on SEO and keyword
usage
● Collaborates with SEO manager to measure performance and reach for content
● Assists with editing and producing blog posts when needed for Demand Gen department
Grievance Consultant, CVS Health, Scottsdale, AZ 11/16-04/18
● Evaluates concerns and grievances for Medicare Part D members related to their accounts
● Researches and resolves issues according to CMS imposed turnaround time of 30 days or less
● Composes resolutions, editing for content, spelling, and grammar
● Adheres to a strict weekly work plan, closing 25+ cases weekly
● Utilizes several programs (PeopleSafe, RXClaims, Medhok, etc) containing PHI and other
restricted, confidential information
Editor: Rinky Dink Press, Phoenix, AZ 8/16-8/17
● Read 25 micro-poetry submissions on a weekly basis and scored selections
● Narrowed down submissions to result in 10 publishable sets
● Worked one on one with select authors to create cover art and layout for micro-poetry series
● Co-hosted launch party within the community to promote literacy and poetry “for the people”
Contributing Writer: All Women’s Talk, Remote-based, 9/16-5/17
● Wrote 5+ articles assigned on select topics per week, adhering to style guidelines
● Researched and brainstormed information for assignments
Associate Editor: Four Chambers Press, Phoenix, AZ 8/16-1-17
● Worked with submissions manager to read and score 10-15 fiction and poetry pieces weekly
● Participated in community outreach events to promote the completed works
Freelance Copywriter: Striventa Business Solutions, Tempe, AZ 7/16-8/16
● Heavily researched material to write blogs on assigned topics for local clientele
● Was expected to write 5 postings weekly at- words minimum with focus on SEO
content
Shift Manager: Culver’s, Peoria, AZ 11/10-6/16
● Delegated tasks and trained new hires
● Maintained efficiency by checking labor percentages and utilizing staff where necessary
● Handled customer inquiries and complaints to maintain positive guest relations
● Counted and balanced drawers at the end of shifts
Writing Fellow: Arizona State University, Online Writer’s Studio 1/16-5/16
● Read and graded 35 homework assignments on a weekly basis
● Evaluated and provided extensive notes to 10-15 students bi-weekly for larger projects
Curator, Pyzam, remote-based 9/14-4/15
● Was responsible for growing audience engagement by posting trending and enticing content
● Focused on creating interesting headlines and taglines for articles
● Worked on 15-20 posts per week
Community Involvement
● Phoenix Rescue Mission,-
● Relay Walk for Life,-
● Vacation Bible School,-
Education
Arizona State University, Phoenix, AZ 8/12-5/16
● B.A., English
Accolades
• Regents High Honors Endorsement (100% covered tuition-
• Dean’s List-
• V.I.P Scholarship-
College Extracurricular Activities
Editing Intern, Write On Downtown, Phoenix, AZ 1/16-5/16
● Read and scored 10-15 submissions to the press weekly
● Lightly copy edited selected pieces with an emphasis on poetry
● Planned launch party for 2016 edition at local venue
Social Media Intern: Superstition Review, Arizona State Online 8/15-5/16
● Promoted magazine via social media; ran the Tumblr and Pinterest pages
● Mentored trainee during 2 discussion board postings on a weekly basis
Study Abroad: English 397, Literary Landscapes, Harlaxton College, UK 06/15-07/15
● Participated in 5 week course set in the English countryside with emphasis on literature
● Read classic texts weekly and participated in classes, while taking trips to sites of cultural
interest and relevance to such texts
● Submitted papers weekly regarding readings and personal cultural observations; compiled final
essay upon return
Student Blogger: Sun Devils Abroad, Harlaxton College, UK 06/15-07/15
● Represented Arizona State University’s Study Abroad department by student blogging
throughout time in England
● Utilized Wordpress regularly to upload and edit content
● Promoted and advocated for study abroad experiences through personal sharing via social
media and word-of-mouth
