Emily Fe Loranas

EMILY FE LORANAS Operation Manager - Executive Assistant Detail - oriented self motivated professional , focused on all aspects of business management. Able to work under pressure, encourages teamwork, and is comfortable engaging with people. Result-driven individual offering a multifaceted experience in enhancing career and organization. WORKING EXPERIENCE EL Business Process Outsourcing August 2018 - March 2022 Operations Manager, EA Work closely with the CEO and partners for efficiency and transparency Manage all company-related operations and decision-making Analyze process workflow, employee and space changes Communicate job expectations, planning, monitoring, appraising, and reviewing Plans and suggests innovative strategies and proposals STH EUROPE BV Jan. 2014 - July 2016 Administrative Assistant / Sales Order Management and In charge of invoicing processing Handling Logistic Communicate to Suppliers Set Appointments with Hotels and the Director Handle customer complaints, and provide appropriate solutions and alternatives. EDUCATION 2016 British Cambridge of Institute Business Management Datamex Institute of Computer & Technology Graduated with high honors, 2011 CONTACT - EL Glamorous Face and Body Clinic Feb 2016 -July 2018 Social Media Marketing Works closely with web developers and design team for effective content Studies and prepares assignments according to specifications by the client Handles tasks and projects independently with outstanding results Communicates with clients in a professional manner Plans and suggests innovative strategies and proposals Erep.ph March 2012 - Jan 2014 Customer Service Handles customer's concern Manage all customer inquiries and summarize to present to management. Administer and prioritize customer tasks and ensure achievement of all deadlines Maintain accuracy of all data and verify the same for all customer services. SKILLS Social Media Marketing Sales and Marketing Customer Service Skills Data Specialist Administrative Skills Dropshipping Specialist Time Management Project Management Ability to work independently - Flexibility Room 11, Helenville Apt. Bankal Rd. Scheduling Communication Skills Brgy Pajac, LapuLapu City Cebu Philippines, 6015